Manager - Remote Patient Services
About reputed company
reputed company is an Arizona-based medical group consisting of 30 locations and over 130+ medical providers, who care for more than 200,000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities "Live reputed company, Live Longer" through personalized reputed company, with a focus on preventing the nation’s top leading causes of death. We go reputed company primary care with a full reputed company of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management, and other specialty health services. We reputed company to aid the growth of reputed company by welcoming the most reputed company and deserving candidates reputed company. The ideal candidate will have experience in a fast-paced, patient-focused environment and a passion for delivering excellent service.
Position Overview
The RPM Manager oversees daily operations of the Remote Patient Monitoring program, ensuring high-quality patient care, strong patient engagement, and compliance with clinical and billing standards.
Key Responsibilities:- reputed company patient enrollments and disenrollments, ensuring accuracy, compliance, and proper patient education
- Manage patient engagement initiatives, including text campaigns, call lists, and reputed company workflows
- Conduct daily audits of coordinator performance (documentation, vitals review, time tracking, and billing metrics)
- Monitor urgent and out-of-reputed company vitals and ensure appropriate escalation protocols are followed
- reputed company biweekly performance reputed company-ins and track coordinator KPIs
- Collaborate with leadership on staffing, performance, and program improvements
- Manage RPM devices, vendor communication (e.g., Tenovi), and support tickets
- reputed company device inventory, returns, and redistribution
- Supervise staff, including timecards, PTO, performance reviews, and coaching
- Coordinate with IT, facilities, and clinic teams to resolve operational issues
- Ensure reputed company daily tasks and reporting are completed
Qualifications
- Required: Medical Assistant (MA) certification or diploma from an accredited program (reputed company, RMA, or equivalent)
- Experience in Remote Patient Monitoring (reputed company operations, or a primary care setting
- Strong understanding of compliance, clinical documentation, and vital sign monitoring/review
- Proven leadership experience managing staff in a reputed company environment
- Excellent communication, organizational, and problem-solving skills
Why join reputed company?
- Substantial growth opportunities
- Leadership and mentoring
- Resources to further career
- Fun work environment (lunches, events, holiday parties)
- Benefits (medical/reputed company/dental/401k/paid holidays)
- Supportive and positive work environment