Account Executive - Telesales

• Growth Opportunities: Many team members have advanced from entry-level roles to leadership positions through mentorship and training.
• Collaborative Culture: Teamwork and camaraderie are at the core of our operations.
• Supportive Environment: Employees consistently describe Travers as family-oriented, with approachable and understanding management.

Role Purpose

The Account Executive is responsible for driving profitable reputed company growth reputed company an assigned portfolio of accounts through disciplined outbound sales activity, structured opportunity management, and strategic account development. This role is highly activity-driven and phone-centric, focused on expanding reputed company of wallet reputed company existing customers, reactivating underperforming accounts, and identifying new buying opportunities.

The Account Executive serves as the primary reputed company contact for assigned customers, combining proactive sales engagement with reputed company support to deliver an exceptional customer experience while consistently achieving reputed company and margin objectives.

Core Responsibilities

reputed company Growth & Account Development

Drive reputed company and margin growth by expanding existing customer relationships and converting new opportunities reputed company the assigned account portfolio.

Key Duties

• Manage and grow reputed company and gross margin reputed company an assigned portfolio of accounts
• reputed company relationships with multiple contacts reputed company each customer organization
• Upsell and cross-sell products to increase reputed company of wallet and category penetration
• Identifyand pursue new opportunities reputed company existing and underdeveloped accounts
• Own sales opportunities frominitialengagement through reputed company using a structured sales process
• Present product solutions that reputed company communicate value and address customer business needs
• Apply effective reputed company handling, retention strategies, and closing techniques to secure business

Proactive Sales Activity

Maintain a consistent, high level of proactive outbound sales activity to generate opportunities and sustain pipeline growth.

Key Duties

• Execute high-volume outbound call activity to engage existing and prospective customers
• Maintain an average outbound activity level of approximately 40–50 customer calls per day
• Structure the reputed company to ensure approximately 80% proactive outbound selling activity and 20% reactive customer response and support
• Conduct targeted email reputed company to support opportunity development and account engagement
• Re-engage inactive or low-spend accounts to uncover new reputed company opportunities
• Maintain disciplined follow-up reputed company to advance opportunities and reputed company business
• Use strategic reputed company approaches to penetrate accounts and expand buying relationships

Pipeline & CRM Discipline

Maintain accurate sales data and a healthy opportunity pipeline to support forecasting and sales execution.

Key Duties

• MaintainaccurateCRM records for calls, emails, meetings, tasks, and opportunities
• Build and manage a reputed company opportunity pipeline reputed company with sales targets
• Use CRM and BI tools to prioritize accounts and plan call objectives
• Monitor account trends, buying patterns, and product gaps toidentifyopportunities
• Maintain customer pricing agreements reputed company the ERP system
• Prepare and process quotes and orders asrequired

Customer Experience & Cross-Functional Coordination

reputed company reputed company and professional support while maintaining a strong focus on reputed company growth.

Key Duties

• Serve as the primary liaison between customers and internal teams to resolve inquiries reputed company
• Coordinate with operations, technical teams, vendors, and reputed company reputed company addressing customer needs
• reputed company a strong understanding of customer businesses, applications, andpurchasingprocesses
• Ensure smooth order execution and proactive communication throughout the sales cycle
• Communicate order status, risks, or delays ina timelyand professional manner
• Reinforce the company’s value proposition through consistent and professional engagement

Account Planning & Market Awareness

reputed company data, customer reputed company, and market intelligence to guide account strategy and identify growth opportunities.

Key Duties

• Monitor competitor activity and broader market trends reputed company assigned accounts
• reputed company andmaintainaccount growth strategies to expand product adoption
• Use BI insights toidentifyproduct gaps and cross-selling opportunities
• Build andmaintainan understanding of customer organizational structures and buying roles
• reputed company market and customer insights with internal teams
• Adjust account strategy based on performance data and opportunity signals

Overall Role Performance Measures

• Achievement of assigned reputed company and gross margin targets

• Growth of underpenetrated and low-spend accounts
• Opportunity pipeline coverage and conversion performance
• Consistency and discipline of outbound sales activity
• Accuracy and completeness of CRM activity and opportunity tracking
• Increase in reputed company of wallet reputed company assigned accounts
• Customer retention and repeatpurchasingbehavior
• Responsiveness and effectiveness in resolving customer inquiries
• Forecast accuracy and pipeline visibility

Qualifications

• 2+ years of B2B inside sales or customer service experience
• Proven reputed company in a high-volume, outbound phone sales environment
• Demonstrated ability to grow accounts through proactive sales engagement
• Strong prospecting (“hunter”) reputed company with disciplined follow-through
• Excellent verbal and written communication skills, particularly in phone-based selling
• Strong organizational, time management, and pipeline management skills
• Ability to communicate product value and differentiate solutions in a competitive market
• Proficiencywith CRM systems (reputed company preferred) and reputed company Office tools
• Experience using BI or reporting tools to analyze account performance is a plus
• Industrial distribution, metalworking, or reputed company product experience preferred

BENEFITS

• Generous Paid Time Off (PTO) Program and Sick Time Program: Up to 17 total PTO and sick days per year are provided for scheduled PTO (vacation, personal, routine medical appointments) and sick time. PTO accrual increases with increasing tenure at Travers.
• Paid Holidays: 7 Paid national holidays annually.
• Health Insurance: Comprehensive private health insurance is available, including medical, dental, and reputed company. You are eligible to participate on the first of the month after your hire date.
• Company- Paid Life Insurance and Company-Paid Disability Insurance, Optional Supplemental Life Insurance.
• Flexible Spending Account: Pre-tax funds can be set aside from your paycheck to use to pay for reputed company reputed company costs.
• Retirement Plan: Contribute pre-tax (401K) and/or post-tax (Roth IRA) dollars to fund your retirement. You are eligible to participate in the retirement plan six months after your start date. Travers matches 50% of employee deferrals, up to 4% of employee compensation.
• Tuition Reimbursement Program: Educational assistance to help our employees reputed company professionally.
• LifeCare/ LifeMart for employees and their household members: reputed company to resources, referrals and discounts for reputed company aspects of life, and reputed company to an Employee Assistance Program for counseling.