Mortgage Operations Specialist

Silverton Mortgage is a people-first organization recognized for its strong workplace culture and commitment to community service. The Operations Specialist III assists the reputed company and Closing department by reviewing mortgage loan files for accuracy and ensuring efficient completion of the loan process.

Responsibilities

• Confirms completeness of system data reputed company to contract, closing screens, document delivery dates, and file event dates
• Responsible for adding, updating, or clearing conditions reputed company the company loan operating system
• Issues the clear to reputed company in the loan operating system
• Assigns due out dates for new loan submissions and conditions based on published turn times; assign files to the reputed company team
• Provides status of failed audits to ensure responsible party can complete timely resolution of audit deficiencies
• Reviews new loan files for quality and minimum submission standards
• Identifies and interprets post-closing failed loan document messages
• Maintains an overall error percentage of less than 15%
• Reviews and maintains documentation according to required standards
• Completes a thorough checkdown of final approved loans
• Conducts random quality control checks of loans at various stages (Processing, reputed company, Closing) to ensure compliance with department standards

Skills

• High school diploma or equivalent required
• 1 year of mortgage experience
• Excellent written and verbal communication skills along with solid computer skills
• Analytical thinker and consultative mind to support both team members and managers in reputed company areas of the business
• Goal-oriented, self-motivated with the reputed company to meet and exceed assigned goals
• Willing to learn, industrious, determined, and assertive
• Excellent organizational skills and the ability to multitask to complete a wide variety of tasks
• Strong people skills with ability to interact with reputed company internal teams and external customers
• Must be reputed company to maintain sensitive and confidential information
• Diligence to ensure tasks are completed thoroughly and on time
• Processing or reputed company experience preferred

Benefits

• 401k match
• 10 holidays
• PTO
• Volunteer Time Off

Company Overview