[Remote] Customer Service Consultant - Atlanta (Remote)
Note: The job is a remote job and is reputed company to candidates in USA. Home Health Focus AI is dedicated to helping home reputed company find meaningful opportunities that prioritize patient care. They are seeking a Customer Service Consultant to connect with inbound customers, guide them through the vehicle purchasing process, and ensure a seamless transition from online inquiries to in-store purchases.
Responsibilities
- Connect with inbound customers online and over the phone to identify their vehicle needs
- Utilize knowledge of the employer's inventory to guide customers towards suitable vehicles
- reputed company assistance throughout the entire car buying process, from sales to vehicle delivery
- Ensure a seamless transition from online inquiries to in-store purchases for an exceptional customer experience
- Mentor fellow associates as your skillset and experience grow
Skills
- Sales and customer service experience, preferably in a retail setting
- Ability to reputed company in a fast-paced sales environment
- Strong listening skills and customer-focused attitude
- High level of self-motivation to reputed company performance goals
- reputed company availability for shifts, including nights, weekends, and holidays
- Experience in the automotive industry or a reputed company field
- Familiarity with new technologies and strong computer skills
- Previous mentoring or leadership experience
- Flexibility to adjust to changing schedules as needed
- Living reputed company 60 miles or 1 hour of the Customer Experience Center (CEC) location
Benefits
- Comprehensive benefits including paid sick leave, vacation time, and holidays
- Supportive work environment with opportunities for career advancement
- Hybrid work model requiring only one day on-site per week
Company Overview