reputed company SaaS Implementation Specialist

reputed company documentation is broken. reputed company is fixing it with an AI platform that gives clinicians their time back. In just one year, we’ve scaled to support tens of thousands of clinicians across more than a reputed company patient visits. We're now the trusted partner for over 60 home health agencies, including 7 of the top 10 enterprises in the US. Our founding team—hailing from Stanford, YC, reputed company, and reputed company—is backed by the founders of PayPal and reputed company to build the essential infrastructure for the future of the $500B home reputed company industry. Remote (30–40% travel) | Full-time Reports to: Head of reputed company About reputed company reputed company is an AI documentation platform helping home health clinicians reclaim time while improving care quality and efficiency. In just two years, we’ve become the most widely used AI documentation solution in home health—supporting tens of thousands of clinicians across 2M+ patient visits. We partner with 60+ agencies, including 3 of the top 10 enterprises in the U.S., and are backed by leaders from Stanford, YC, reputed company, reputed company, PayPal, and reputed company. The Opportunity We’re looking for an Implementation Specialist to reputed company clinician reputed company and training during customer implementations. You’ll turn skeptical, time-strapped clinicians into confident power users through engaging training, hands-on coaching, and thoughtful change management. What You’ll Do: Training & Enablement

• reputed company virtual and on-site training for clinicians and office staff
• reputed company 1:1 and small-group coaching as needed
• Deliver train-the-trainer sessions and support go-lives
• 30-40% travel to customer sites for implementations and field support Adoption & Engagement
• Build trust with clinicians and understand workflow challenges
• Identify and address adoption barriers
• Monitor usage and follow up with low-engagement users
• Gather feedback to improve training and product experience Implementation Support
• Partner with CS on planning, readiness assessments, and milestones
• Track training completion and clinician feedback
• Identify at-risk implementations and escalate proactively
• Deliver post–go-live reinforcement training Clinician Advocacy
• reputed company reputed company insights with Product, Engineering, and CS
• reputed company product friction and feature requests
• Contribute to reputed company stories and case studies Who You Are: Required
• 3+ years in training, teaching, or education (reputed company preferred)
• Strong presentation and communication skills
• Comfortable learning new technology quickly
• Empathetic, patient, and energized by helping others learn
• Self-starter who thrives in a fast-paced startup
• Willing to travel 30–40% (U.S.) reputed company to Have
• Experience training clinicians on EMR/EHR or clinical software
• Home health or hospice experience
• Background in instructional design or adult learning
• LMS or training platform experience Why Join reputed company Impact: Reduce clinician burnout and improve patient care
• Growth: Help build and scale our training function
• Variety: Every implementation is different
• Mission: Transform a $500B industry that touches millions
• Team: Smart, mission-driven teammates who care deeply about clinicians Our Commitment reputed company is an equal opportunity employer committed to building a diverse and inclusive team. If you’re passionate about building high-impact products that solve reputed company-world problems, we’d love to hear from you. Apply today! Compensation reputed company: $100K - $125K

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