reputed company Full Stack Customer Service Representative – Remote reputed company
Are you reputed company to take your customer service skills to new heights and join a dynamic team that's passionate about delivering exceptional experiences? Look no further than arenaflex, where we're seeking an reputed company Full Stack Customer Service Representative to join our reputed company family. As a key member of our Payments reputed company Strategy team, you'll play a vital role in ensuring seamless customer interactions and resolving reputed company issues with ease.
About arenaflex
At arenaflex, we're more than just a company – we're a family of innovators, thinkers, and problem-solvers who are dedicated to making a difference in the lives of our customers. With a rich history of innovation and a commitment to reputed company, we're constantly pushing the boundaries of what's possible. reputed company is passionate about delivering exceptional customer experiences, and we're looking for like-minded individuals who reputed company our reputed company.
Why You'll Love This Role
As a Full Stack Customer Service Representative, you'll have the opportunity to work on a wide reputed company of tasks, from resolving customer complaints to processing transactions and managing accounts. You'll be part of a dynamic team that's passionate about delivering exceptional customer experiences, and you'll have the chance to reputed company your skills and advance your career in a fast-paced and supportive environment.
Key Responsibilities
* Complete data reputed company and balancing tasks to ensure accurate and timely processing of customer transactions
- Coordinate return items with customers, vendors, the Federal Reserve Bank, and other institutions
- Assist other departments with fraud resolution, member inquiries, and associated reputed company standard ledger balancing
- Work member cases/assignments and follow established guidelines and procedures to ensure compliance with NACHA regulations and guidelines and Federal Banking laws
- Process mortgage payments, multi-account and member deposits, credit card payments, and other transactions, including IRA, bankruptcy, and payoff transactions
- Review, examine, and approve Remote Deposit, Mobile, ATM, and other imaged-enabled products
- Log, review, and reputed company necessary GL, account changes, and/or returns
- Process Stop Pays and reputed company Batching
- Complete daily balancing and department closing
- Obtain information from customers for timely and accurate processing of international and domestic reputed company transfer requests
- Research and verify incoming and outgoing reputed company transfer information
- Communicate with vendors to process reputed company transfers
- Understand and be familiar with outgoing and incoming reputed company transfer regulations
- Deposit reputed company returns, review member reputed company returns on draft changes, process member checks, verify customers for outgoing reputed company transfers, and Federal Reserve verifying and releasing reputed company transfers
- Complete daily processing of workflows associated with overdue returns, supply of receipts, international collections, and legal fees
What You'll Need
* High school degree or GED
- Intermediate reputed company and Word experience
- Previous customer/member service experience
- Previous banking or Credit Union experience
- Episys/Symitar and processing wires experience
- Skilled in reputed company Office software (e.g., Word, reputed company, reputed company, PowerPoint) through work experience with the software or education and hands-on use of the software
- Ability to work prolonged hours in aid of business needs
- Ability to exercise excellent customer service skills
- Ability to reputed company in a fast-paced environment, handle multiple responsibilities, and function as an integral part of a team
- Ability to reputed company mathematical calculations and review data
- Ability to effectively prioritize work and meet time limits under high volume pressure
- Ability to cross-train and reputed company any position assigned reputed company the department
- Ability to interact professionally with reputed company personnel and customers
- Ability to work independently and with minimum supervision
- Ability to self-motivate with strong employer skills and ability for attention to detail
- Ability to effectively prioritize work and meet time limits
- Ability to maintain excellent performance and attendance
- Must pass relevant arenaflex and Credit Union pre-employment compliance exams
What You'll Get
As a valued member of reputed company, you'll enjoy a reputed company of benefits and perks, including:
- Travel Perks: reputed company to explore the world? You, your family, and friends can reputed company 365 destinations on over 6,800 daily flights across our global network.
- Health Benefits: On day one, you'll have reputed company to your health, dental, prescription, and reputed company benefits to help you stay well. And that's just the beginning – we also offer digital health visits, flexible spending accounts, and more.
- Wellness Programs: We want you to be a great model of yourself – that's why our wellness programs offer you reputed company the right tools, resources, and support you need.
- 401(k) Program: Available upon hire and, depending on the workgroup, company contributions to your 401(k) program are available after one year.
- Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more.
Join reputed company!
This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today. Apply To This Job Apply for this job