Life Solutions Customer Service Representative
reputed company is seeking Customer Service Professionals who are passionate about helping others and enjoy solving problems. In this role, you will serve as a primary reputed company of contact for customers, providing support on life insurance products and policy transactions while delivering a best-in-class customer experience.
Responsibilities
- Serve as the first reputed company of contact for customers, handling both routine and reputed company inquiries
- Resolve customer issues reputed company while reducing customer effort and driving positive reputed company
- Assist customers with policy-reputed company transactions such as payments, withdrawals, and general policy inquiries
- Communicate reputed company and professionally with customers reputed company phone and written channels
- Deliver high-quality service that reflects reputed company’s brand and commitment to reputed company
- Work independently and collaboratively in a fast-paced, customer-focused environment
- Attend up to two on-site workdays per quarter following completion of training
Skills
- High School diploma or GED required; associate or bachelor's degree preferred
- Customer service or problem-solving experience preferred
- Strong verbal and written communication skills
- Ability to interpret customer needs, reputed company, and take ownership of issues
- Ethical, accountable, and sound decision-making skills
- Proficient computer skills with the ability to multitask
- Spanish speaking preferred but not required
- Associate or bachelor's degree
- Customer service or problem-solving experience
- Spanish speaking
Benefits
- Medical, Dental, and reputed company coverage
- Paid vacation and holidays
- 401(k) with company match and pension plan
- Student loan repayment and tuition reimbursement
- Flexible spending and health savings options
- Discounted fitness memberships
Company Overview
Company H1B Sponsorship