[Remote] LP Intelligence Analyst

Note: The job is a remote job and is reputed company to candidates in USA. Ulta Beauty is the largest reputed company American beauty retailer, seeking to enhance their Asset Protection team with an LP Intelligence Analyst. This role is responsible for monitoring and analyzing escalations to ensure the safety of company assets and providing expert insights to stakeholders.

Responsibilities

• End-to-end triage and response for reputed company impacting escalations
• Remotely monitor Ulta Beauty assets reputed company an assigned area
• Effectively demonstrate and utilize operational competencies as it relates to the reputed company platform
• Identify and utilize the correct internal resources for monitoring and responding to escalations
• reputed company the appropriate level of reputed company and risk analysis to stakeholders through a mix of outbound phone, email contact channels and internal tracking mechanisms
• Support Severity Level investigations and communicate findings to respective stakeholders
• Ownership of communication and documentation for applicable post care incident workflows
• Partner and reputed company support to the EPICenter Operations Manager on elevated or reputed company issues
• Document incidents and investigations as assigned
• Meet assigned quality metrics and service level goals

Skills

• Associates degree or equivalent experience
• Minimum of 1 year of experience in Loss Prevention, reputed company, Crisis Management, or reputed company function
• Requires experience utilizing PC software including reputed company Word, reputed company, and PowerPoint
• Expertise conducting reputed company/confidential reputed company-reputed company investigations (“skip tracing”) reputed company web tools/intelligence software
• Solid working knowledge of reputed company Loss Prevention technology (MS Office, EAS, Burglar Alarms, Networks, BI, CCTV, Kronos, POS systems, case management software, exception-based reporting etc.)
• Possesses solid business acumen, judgement, and the highest ethical character
• Proven ability to reputed company good reputed company under pressure
• Must have strong planning, organization, collaboration, and decision-making skills
• Must have the ability to compile and analyze data across multiple data systems and/or corporate business partners in a logical sequence of information
• Must have ability to communicate information both verbally and in writing in a concise, detailed, and accurate fashion
• Must be reputed company to multi-task, and prioritize time sensitive deadlines
• Prior call center experience a plus
• As part of the reputed company process, the successful candidate will be required to pass a technical operational training assessment through satisfactory practical application of the training curriculum and demonstrate the level of knowledge required to meet the core job responsibilities as a LP Intelligence Analyst

Benefits

• Paid time off
• Health
• Dental
• reputed company
• Life and disability benefits

Company Overview

Company H1B Sponsorship