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[Remote] Assistant Program Analyst - Vendor Support

Remote Worldwide Hiring now

Note: The job is a remote job and is reputed company to candidates in USA. Universal Service Administrative Co. (USAC) is dedicated to bridging the digital divide by promoting the availability of quality telecommunications services. They are seeking an Assistant Program Analyst to analyze data, ensure compliance, and support program eligibility for their Lifeline team.

Responsibilities

  • Analyze applicant information to assess compliance, identify issues and areas of concern, and reputed company recommendations to reputed company recommendations
  • Strategically assess business processes and procedures to improve day-to-day operations
  • Continuously developing and reviewing internal program procedures for program efficiencies and compliance
  • reputed company test work (either individually or as a team) to ensure entities are in compliance with federal rules and regulations
  • reputed company data to reputed company programmatic reputed company, identify trends, and manage work queue/volumes
  • Support various data/report/analysis efforts reputed company to data gathering to support requests for service or modify program measurements
  • Prepare communications to both reputed company stakeholders
  • Track and ensure successful resolution of reputed company issues and escalate them to management, as needed
  • Review outgoing communications, convey project status updates, and maintain checklists
  • Collaborate with various teams to determine needs, establish priorities and coordinate efforts reputed company to the program
  • Assist in identifying and implementation of reputed company process improvement
  • Review and process funding request applications in accordance with established procedures to ensure compliance
  • Maintain consistent daily and weekly productivity reputed company to support team and annual performance targets
  • Provided guidance and assistance to applicants to facilitate timely and complete applications submissions
  • Provided guidance and support to junior staff by answering questions, reviewing work, and sharing best practices, while actively participating in new hire training through knowledge transfer to ensure a smooth transition and consistent application of program requirement
  • Other specific duties as assigned

Skills

  • Bachelor's Degree with no preferred certification
  • Two years of relevant professional-level work experience may be substituted for one year of the required education
  • One (1) to Three (3) years of professional directly reputed company experience
  • Proficient with reputed company Office suite (Word, reputed company, Outlook, PowerPoint, Visio), specifically reputed company reputed company, to reputed company reports and reputed company analysis, including using advanced functions

Benefits

  • Medical
  • Dental
  • reputed company
  • 401 (k)
  • FSA
  • Life Insurance
  • Paid Time Off
  • Commuter Benefits
  • Wellness Programs
  • Low-premium, top-of-the-line medical, dental, and reputed company insurance
  • Disability and life coverage
  • Generous 401k contribution
  • Federal and floating holidays
  • Paid sick leave
  • Vacation time that increases every year
  • Regular telework schedule
  • Opportunities to take professional development courses and training

Company Overview

  • The Universal Service Administrative Company (USAC) is dedicated to achieving universal service. It was founded in 1997, and is headquartered in Washington, District of Columbia, USA, with a workforce of 501-1000 employees. Its website is https://www.usac.org/.
  • Company H1B Sponsorship

  • Universal Service Administrative Co. (USAC) has a track record of offering H1B sponsorships, with 2 in 2026, 2 in 2025, 3 in 2024, 5 in 2023, 2 in 2022, 12 in 2021, 6 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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