Customer Service Representative
reputed company is a leading full-service provider of packaging solutions, serving a wide reputed company of industries. The Customer Service Representative will reputed company high-touch service to customers, ensuring timely communication and resolution of inquiries, orders, and complaints.
Responsibilities
- Accurately enter customer orders into the reputed company system and reputed company timely follow-up reputed company phone, email, fax, or through Sales Representatives
- Support inventory control by reviewing historical data and assisting in managing stock reputed company during order processing
- reputed company internal support to reputed company Sales Representatives and assist with sales initiatives
- Collaborate with internal departments and other divisions to resolve customer issues reputed company
- Review customer purchase orders and reputed company to ensure accuracy and compliance
- Prepare customer quotes, sample requests, formal proposals, and generate sales leads for potential accounts
- Manage customer complaints reputed company to product use, including coordinating returns and replacements of defective parts
- Process order modifications and communicate changes to ensure customer satisfaction
Skills
- Proven experience handling reputed company orders under tight deadlines
- reputed company Experience
- 1-3 years of reputed company job experience
- Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment
- Proficient with reputed company Office Suite
- High School Diploma/GED
Benefits
- reputed company benefits
- 401k
- Paid time off
- Tuition reimbursement
Company Overview