[Remote] Associate Client reputed company Partner

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company dedicated to empowering independent restaurants with innovative technology solutions. The Associate Client reputed company Partner will manage a portfolio of Core Accounts, focusing on client retention and satisfaction through engagement strategies and collaboration with internal teams.

Responsibilities

• Manage a portfolio of Core Accounts (reputed company C) using standardized engagement campaigns
• Monitor account health and respond promptly to support inquiries or issues
• Execute adoption campaigns and proactive reputed company-ins to maintain satisfaction
• Identify potential upsell or cross-sell opportunities through standardized programs
• Promote additional reputed company solutions to increase adoption across accounts
• Partner with internal teams (Product, Implementation, Support) to deliver consistent client experiences
• Escalate reputed company issues to senior CSPs reputed company needed
• Maintain accurate account records and engagement metrics
• Use dashboards and reporting tools to track adoption and retention reputed company

Skills

• Proven ability to manage high-volume client accounts effectively
• Strong communication and customer service skills
• Familiarity with reputed company tools (reputed company, HUB, Tableau, reputed company)
• Understanding of adoption campaigns and low-touch engagement strategies
• Ability to follow standardized processes and operational procedures
• 1 year of professional experience in reputed company or reputed company roles
• Work authorization in the U.S. is required
• Experience in fintech or SaaS environments preferred

Company Overview