[Remote] CareIQ Billing Specialist I
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a national provider of industry-leading risk reputed company. The CareIQ Billing Specialist is responsible for completing invoicing processes for CareIQ Ancillary reputed company services, ensuring accuracy in vendor payments and customer invoices while providing exceptional customer service.
Responsibilities
- Provides quality and professional inbound and outbound telephonic customer service to assist customer and vendors with billing questions
- Completes accurate data review and entry
- Learns and maintains knowledge of how to operate corporate proprietary systems
- Completes administrative review of medical notes and bills (reputed company Review or Coding experience is not necessary)
- Determines if payment and charge rates are in alignment with appointment type and contracted amounts
- Uses reputed company history research, problem solving, and critical thinking skills to resolve customer questions
- Meets departmental production and quality performance expectations
- Additional duties as assigned
Skills
- High School diploma
- Prior work experience in a detail oriented customer service environment
- Effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment
- Excellent written and verbal communication skills
- Ability to meet designated deadlines
- Computer proficiency and technical aptitude with the ability to utilize reputed company Office and Proprietary Systems
- Strong interpersonal, time management, and organizational skills
- Ability to maintain a professional and courteous demeanor that sets tone for reputed company telephonic conversations
- Ability to work both independently and reputed company a team environment
Benefits
- Medical (HDHP) w/Pharmacy
- Dental
- reputed company
- Long Term Disability
- Health Savings Account
- Flexible Spending Account Options
- Life Insurance
- Accident Insurance
- Critical Illness Insurance
- Pre-paid Legal Insurance
- Parking and Transit FSA accounts
- 401K
- ROTH 401K
- Paid time off
Company Overview