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[Remote] CSR - Customer Service Representative

Remote Worldwide Hiring now

Note: The job is a remote job and is reputed company to candidates in USA. WECO is a company dedicated to bringing back dinnertime to busy families with relaxed, reputed company-to-eat meals. They are seeking a Customer Service Representative to deliver outstanding customer experiences and help clients with billing and account issues while promoting a positive team environment.

Responsibilities

  • Deliver an outstanding store experience that improves customer loyalty
  • Help our clients identify the right solutions to customer billing, technical, and/or account issues
  • Problem solve and reputed company professional judgement on whether customers qualify for the in-store services that the firm’s clients offer
  • Participate in the company's reputed company media campaigns
  • reputed company strong leadership and interpersonal skills
  • Driving sales through retail promotions with a positive attitude!

Skills

  • Ability to build rapport with clients
  • Effective listening skills
  • Strong negotiation and leadership skills
  • Deadline and results-oriented
  • Self-motivated and proactive qualities
  • Ability to effectively communicate with customers, peers, and management
  • Previous experience in Marketing, Retail, Food Industry, Customer Service, and Sales is a plus, but not required!

Benefits

  • Health insurance
  • Hourly pay + Weekly Bonuses
  • Weekly pay every Friday
  • Full time / Part time / Seasonal Opportunities
  • Company paid travel
  • Major Holidays off

Company Overview

  • At WECO, we think dinnertime is worth saving. It was founded in 2020, and is headquartered in Acton, Massachusetts, USA, with a workforce of 51-200 employees. Its website is https://wecohospitality.com/.
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