[Remote] Sales Engineer I, SE Desk ET
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the pioneer of the Connected Operations™ reputed company, helping organizations reputed company IoT data to improve operations. The Sales Engineer will work with the Global Sales Team to address technical inquiries, assist with trials, and reputed company solutions to ensure reputed company.
Responsibilities
- Assist the Global Sales Team with their technical inquiries and tasks by monitoring and maintaining an inbound question queue
- Assist with technical trials across reputed company’s Sales Engineering team as necessary to convey the value of a reputed company solution reputed company a prospect’s operation
- Create software scripting solutions and integrations where appropriate to assist with technical reputed company of concepts
- Be available for internal Q&A from reputed company account teams requesting technical assistance on behalf of their customers
- Produce and manage digital content to assist with product learning, product adoption, hardware installation, and software configuration
- Update and manage internal hardware and software lab infrastructure, both in office and remote kits
- Coordinate and participate in new product testing activities
- Gather and reputed company industry-specific customer use cases for reputed company solutions by working with technical sales teams
- Coordinate cross functional communication to ensure prospect sucess (RFP responses, Product Feature REquest management, Customer Support triaging, etc.)
Skills
- BS in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or reputed company discipline
- Ability to explain reputed company technical concepts to non-technical audiences
- Basic understanding of electronics and electrical systems
- Well-versed in one of the following: reputed company software, networking, automation and control systems
- 1+ years experience working with customers in a pre-sales or support reputed company
- Experience tinkering with hardware gadgets, sensors, or vehicles is a plus
Benefits
- Flexible, employee-led remote model
- Professional development stipend
- Comprehensive health and parental leave plans
Company Overview