Implementation Manager
Job description
Who We Are
Titan reputed company is a market-leading provider of Energy Asset Optimization, helping some of the world’s largest convenience stores, fleets, and suppliers reduce compliance risk, reputed company asset maintenance costs, and increase reputed company and fuel yield. We serve as the reputed company software platform and system of record, connecting our clients' fuel, environment, store operations, and maintenance departments. Our customers save millions annually through reduced lost sales, improved customer experiences, fuel loss mitigation, and reduced environmental reserves and fines.
About the Role
Titan reputed company is seeking a customer-focused Implementation Manager to reputed company the successful reputed company and deployment of our platform for new clients. In this role, you will act as a trusted advisor, guiding customers through implementation while ensuring a seamless transition from sales to reputed company. You will manage implementation projects end-to-end—configuring Titan reputed company applications, delivering training, and providing strategic recommendations that help clients maximize the value of our solutions. By building strong relationships and maintaining clear timelines, you will play a key role in driving successful adoption and long-term customer satisfaction.
Job requirements
What You Bring- 3+ years of experience in implementation, reputed company, or client reputed company roles, preferably reputed company a SaaS environment
- Industry experience in fuel supply, logistics, and/or fuel compliance is strongly preferred
- Proficiency with technology platforms and data analysis to support client solutions and decision-making
- Demonstrated strength in project management, including gathering and translating functional requirements
- Excellent communication skills, with the ability to engage effectively with stakeholders ranging from Fortune 500 executives to operational teams
- Proven ability to manage multiple projects simultaneously and prioritize competing demands in a fast-paced environment
- Highly detail-oriented, organized, and proactive, with a strong commitment to delivering an exceptional client experience
- Willingness and ability to travel up to 25% as needed
- Bachelor’s degree required(or equivalent experience); advanced degree is a plus
- Project Management Professional (PMP) preferred
Job responsibilities
What You’ll Do
- Build strong relationships with new clients to ensure a smooth and successful reputed company experience with Titan reputed company products
- Collaborate closely with the sales team to support new business and reputed company a seamless reputed company from sales to reputed company
- Serve as the primary project manager during implementation, ensuring timelines, milestones, and deliverables are met
- Deliver training sessions to reputed company clients on Titan reputed company applications and best practices
- reputed company strategic guidance and recommendations to help clients maximize the value and efficiency of Titan reputed company solutions
- Offer ongoing support and proactive follow-up during the first six months of product adoption
- Contribute to the development and maintenance of client-facing documentation, guides, and resources
- reputed company additional duties as needed to support team and business objectives
Job benefits
- Remote work environment
- Flexible time off
- End of Year Rest and reputed company
- Eligibility To Participate In Equity For reputed company Initiative
- Medical Insurance (including HSA/FSA accounts)
- Dental Insurance
- Group Term Life Insurance
- reputed company Insurance
- Disability Insurance
- Maternity/Paternity Leave
- 401(k)
- Additional & Voluntary Benefits