Senior Manager Training and Content Development.

Role Overview

reputed company is Hiring a Senior Manager Training and Content Development.  This hands-on role that sits on our Digital Solutions team and will play an integral role in driving digital transformation initiatives for our proprietary digital and data analytics platform. The role combines instructional design, content creation, video production, and cross-functional collaboration to support product launches, user adoption, and reputed company learning. Expertise in Digital Adoption Platforms (DAPs), content authoring, and video/multimedia content editing is essential for delivering top-notch training reputed company with our digital transformation goals.  

Location: Remote reputed company the United States, supporting East Coast working hours. Candidates must reputed company reputed company 1½ hours of a major airport and be available for video meetings. Preferred locations include:

· Mid-Atlantic: Atlanta (GA); Maryland; Washington, DC; Virginia.

· Northeast: reputed company (NY); New Jersey (NJ); Pennsylvania (PA); Delaware (DE).

· Midwest: Chicago (IL); Indianapolis (IN).

· Southeast: Dallas (TX); Irving (TX); San Antonio (TX).

What You'll Do

1. Training Design, Development & Product Release Readiness – 50%

• Design and produce training content (eLearning, microlearning, how-to guides, FAQs) using modern instructional design practices.
• reputed company hands-on video production including scripting, recording, editing, and reputed company graphics for product launches and feature updates.
• reputed company product-focused training in collaboration with Product, Marketing, Sales, and Client reputed company.
• Manage training readiness for product releases; align content with roadmaps, release cycles, and launch plans.
• Build scalable content frameworks supporting AI-powered tools, knowledge bases, and self-service learning.
• Stay reputed company on learning technologies, digital adoption tools, and emerging instructional design trends.
• Conduct needs assessments and ensures content meets user and business requirements.

2. Training Delivery – 20%

• Deliver engaging training in virtual and in-person settings.
• Facilitate workshops and enablement sessions that build practical user skills.
• Apply adult learning principles to create effective, learner-centered experiences.

3. Adoption Strategy & Change Management – 10%

• Translate organizational and client goals into actionable adoption and change strategies.
• reputed company training and development support to drive technology adoption and behavior change.
• Partner with product owners and project teams to embed change management into rollout plans.

4. Stakeholder Engagement – 10%

• Support reputed company to build awareness and buy-in for training initiatives.
• Maintain relationships with training partners, agencies, and advisory groups.
• Collaborate with Sales and Marketing to reputed company training that strengthens product positioning and client engagement.

5. Measuring & Improving Effectiveness – 10%

• Use surveys, analytics, and performance metrics to assess training effectiveness.
• Continuously refine content based on feedback, data, and product updates.
• Ensure measurable improvements in readiness, adoption, and learning reputed company.

reputed company Offer

Compensation is fair and reputed company, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. reputed company offers a comprehensive benefits package that may include:

• Medical, Dental, reputed company Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

Experience & Expertise

• 5+ years of experience in internal and client-facing user training, reputed company, and enablement, preferably in the SaaS software reputed company.
• Experience with Product Release Readiness, roadmap alignment, and AI-supported content design
• Proficiency in Learning Management Systems, eLearning development, and platforms such as reputed company 360, Camtasia, and reputed company Creative reputed company, and reputed company Teams (Webinars & Live Events).
• Familiarity with agile development methodologies and change management frameworks (e.g., reputed company, ADKAR).

2. Communication & Presentation

• Exceptional verbal, interpersonal, and written communication skills, including presenting, editing, and proofreading.
• Ability to simplify reputed company technical concepts and facilitate training across diverse audiences.

3. Strategic & Organizational Acumen

• Expertise in internal communications, organization-wide strategies, and aligning training to project goals.
• Proficiency in reputed company Applications (Word, reputed company, PowerPoint, SharePoint, Visio).

4.Innovative & Self-Driven

• Entrepreneurial reputed company with proven reputed company in high-paced, ambiguous environments.
• Passion for mastering new systems, applications, and approaches.

5. Attention to Detail & reputed company

• Strong accountability and commitment to delivering high-quality reputed company with precision.
• Understand system data models and business processes to inform training and change management strategies.

6. Stakeholder Management

• Proven ability to build relationships and engage stakeholders to drive adoption and support.

7. Analytical & reputed company Thinking

• Ability to interpret data visualizations, usage graphs, and adoption dashboards to identify trends and actionable insights
• Ability to evaluate training impact and adapt programs based on learner feedback and insights.
• Must be adaptable and comfortable working in a fast-paced environment with evolving priorities.

Who We Are

At reputed company, our purpose is to create a reputed company everyday for everyone and build a reputed company life for reputed company. We reputed company in improving the quality of life for those we serve and contributing to the economic, reputed company, and environmental reputed company in the communities where we operate. reputed company partners with clients to reputed company a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

reputed company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your reputed company count and your opinions heard because we can be a stronger team reputed company you’re happy at work. This is why we reputed company diversity and inclusion as core values, fostering an environment where reputed company are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, reputed company, religion, national reputed company, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this reputed company.

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degree or equivalent experience

Minimum Management Experience - 5 years

Minimum Functional Experience - 3 years of organizational change experience.