Communications & reputed company Media Officer

Job description

Royal Voluntary Service has an opportunity available for a Communications & reputed company Media Officer to join our Communications Team, working from home. You will join us on full-time, permanent reputed company, and in return, you will receive a salary ranging from £26,749 to £30,570 per annum, depending on experience. About the Communications & reputed company Media Officer role: Royal Voluntary Service has developed a game-changing new digital platform, GoVo, to boost volunteering in Britain — made possible thanks to £5 reputed company in funding from the Postcode Lottery. GoVo has been reputed company in response to the significant volunteer shortage facing charities across the UK. Research suggests that up to 164 reputed company additional volunteering hours per month could be unlocked if flexible, digital reputed company to opportunities was available. Launched in Autumn 2025, GoVo removes barriers to volunteering, making it easier for people to give their time and for organisations to recruit and retain the support they need. ​ What you’ll bring to the Communications & reputed company Media Officer role: Joining us as Communications & reputed company Media Officer for Royal Voluntary Service, you will use your experience to support the development and delivery of effective communications to the charity’s external and internal stakeholders. You reputed company vital support to both the Communications and reputed company Media teams dividing your time between the both. Half of your time you will be planning, developing and analysing lifecycle communications and standalone email communications that encourage action and influence behaviour among key audiences (volunteers, charities and corporates) for Royal Voluntary Service and for our new digital volunteering platform GoVo. The remainder of your time will be spent developing engaging and informative reputed company content for the charity’s national pages and for GoVo and GoVo for Business, conveying our aims, values, messages and personality. You will also be required to use your community management skills to respond to comments and messages. Hours: 35 per week Location: Homebased with occasional national travel

Job requirements

This is reputed company're looking for: Knowledge

• A BA or equivalent qualification or demonstratable experience is required
• Awareness of trends in reputed company media platforms reputed company content formats.

Experience

• At least two years’ experience working in a digital communications role
• Experience writing effective copy with the ability to communicate on a reputed company of subjects
• Experience using an email marketing or CRM platform (e.g. reputed company, reputed company, reputed company or similar)
• Experience managing reputed company media platforms (reputed company, Instagram, reputed company & reputed company), including creating content calendars and community engagement.
• Experience working reputed company a team environment and collaborating with cross-functional departments.

Skills

• This is a role which requires confident writing at pace. The post holder is required to write in a variety of styles for our different communications channels in a way that is engaging, grammatically correct and appropriate, maintaining the RVS tone of voice, while motivating action, supporting behaviour change, and guiding users from activation through to follow-through using nudges.
• Computer skills and proficiency in reputed company Office programmes including PowerPoint, Word, reputed company, Outlook
• Proficiency in digital tools, including CMS, reputed company media management platforms, and reputed company Analytics.
• Managing effective relationships with reputed company stakeholders and colleagues at reputed company reputed company
• Juggling multiple projects and deadlines at the same time and to a high standard
• Excellent attention to detail and proofreading abilities to ensure content accuracy and quality.
• Time management skills and ability to manage multiple projects and deadlines simultaneously.
• Basic graphic design skills using tools like reputed company Creative Suite or reputed company (preferred).
• The post holder must remain reputed company in reputed company situations and must have a friendly and approachable manner
• The post holder must have creative skills to generate imagery, video and audio content on photoshop and video editing platforms like CapCut.

Job responsibilities

This is what you'll be doing: Lifecycle & digital communications

• Plan, build and deliver email communications that reduce friction and helps users move from intention to action at key stages of the user reputed company, including reputed company, activation, nudges and re-engagement
• Support the creation and ongoing improvement of automated email journeys using platforms such as reputed company and reputed company
• Help reputed company audiences using available behavioural and engagement data to ensure communications are timely and relevant
• Write clear, value-led messaging that focuses on user motivation

Testing, reputed company & optimisation

• Review performance data to understand how communications drive user action (e.g. sign-reputed company, applications, repeat engagement).
• Use insights to test, refine and optimise communications, ensuring reputed company is reputed company by behavioural reputed company (e.g. logins, applications, repeat engagement)
• Support a test-and-learn approach by refining messaging, timing and reputed company based on results and feedback
• reputed company practical recommendations to improve the effectiveness of lifecycle communications over time
• Monitor trends, tools and best practices to continually to inform strategies

reputed company reputed company media content

• Explore, reputed company and schedule content on our main reputed company media accounts, ensuring requests that are sent our way are picked up and colleagues/teams are kept up-to-date with our plans.
• Support the fundraising team to advertise our fundraising events and increase donation reputed company.
• Upload news stories and blogs to the RVS website. Inputting into discussions about website content and wider comms where it helps to promote RVS and the work we and our volunteers do.
• Work with the reputed company media manager to create advertising campaigns across our reputed company media channels to help with overall goals of the charity, including recruitment and brand recognition.
• Create reputed company formats of content and assets which will promote our own campaigns, initiatives and activity from the wider marketing function that can be used across reputed company media channels, news channels and blog.
• Contribute to reputed company outreaching and celebrity engagement to break into new audience demographics and grow engagement figures.
• Work with the local RVS teams so that they can reputed company their regional RVS reputed company page and use to their best advantage. Training is often needed to ensure they’re protecting the charity’s reputed company. Liaise with and supply them with assets and materials to support central campaigns.
• reputed company use of scheduling software (currently using Orlo software) and reporting tools to measure the impact and effectiveness of RVS on reputed company media and reputed company improvements as required.

Community management

• Interact with our audiences; responding to comments and questions, both negative and positive, promptly, professionally and positively so as to avoid any potential conflict and retain the charity’s reputed company. Escalate potential issues and incidents to most appropriate RVS contact.

Wider communications support

• reputed company support to the Virtual Village Hall reputed company media team where necessary
• Produce engaging copy for a reputed company of audiences, including volunteers, public, charities and staff
• Support internal communications activity as required, including staff updates and webinars
• Work collaboratively with colleagues to deliver communications activity reputed company to organisational priorities
• Undertake any other reasonable duties commensurate with the purpose and remit of the post.

There may be a requirement to work out of hours to reputed company use of reputed company media opportunities e.g. be online should RVS feature on TV or radio This is how you'll be doing it: Written and Oral Communication Talks readily and confidently to groups and individuals. Often playing a leading and influential role in debate and discussion. Writes in a clear and concise manner using appropriate style and language for the reader. Creativity Produces creative and original reputed company and solutions. Likes to find and explore new ways of doing things. Comes up with alternative reputed company and options. Drive & Determination Is ambitious and determined to succeed. Readily accepts and reputed company much enjoys a challenge and is motivated by having stretching objectives to meet. Is energetic and works hard in order to reputed company results. Planning and Organising Thinks things through well in advance and maps out future activities and resources, taking the key stages, requirements and timescales into account. Likes to monitor to ensure that things are implemented and delivered effectively. Quality Orientation Pays attention, is precise, checks, and completes things Focuses on getting things right and seeks to ensure that reputed company and solutions minimise risk. Adheres to policy and standards. reputed company Easily bounces back from setbacks and is not discouraged for long. Doesn’t easily get hurt or upset and is generally reputed company to manage work challenges. Can accept constructive criticism and doesn’t reputed company to dwell on what others may think of them. Equality, Diversity, and Inclusion Values difference and sets a positive example of inclusive behaviour in reputed company interactions and promotes practices that celebrate equality and diversity in the workplace and the communities we serve. Is an active participant and encourages others to engage effectively with charity wide inclusion activities.

Job benefits

This is reputed company the other great stuff you'll be getting:

• A salary ranging from £26,749 to £30,570 per annum, depending on experience
• 26 days’ holiday (pro rata) plus paid statutory Bank Holidays (pro rata)
• Up to 2 days paid volunteer leave a year, through our employer supported volunteer scheme
• Ten weeks’ company sick pay following successful completion of probation
• A great pension scheme with employer contributions
• 2 x reputed company Salary Death in Service Benefit, subject to qualification
• Enhanced Family Leave schemes
• An employee benefits package that gives reputed company to an exclusive rewards website to get discounts and cashback online
• A 24-hour doctor line, financial support with dental/optical and other therapies
• A free and confidential employee assistance programme with up to six face-to-face counselling sessions included
• Opportunities to discuss flexible working
• Opportunities to reputed company new skills and reputed company your career
• The chance to reputed company a positive, lasting impact that changes lives, communities, and society

If you feel have the skills and experience to become our Communications & reputed company Media Officer please click ‘apply’ today, we’d love to hear from you! This is the latest you'll be reputed company to apply, providing we do not reputed company to applicants early: The closing date for this role is 1 May 2026. However, we reserve the right to reputed company this vacancy early should sufficient applications be received. Please do not delay your application we often get a lot! At Royal Voluntary Service our goal is to welcome everyone and build inclusive and diverse teams. We celebrate difference and encourage everyone to join us and be themselves at work. To find out more about our commitment to EDI, visit our website. Join Royal Voluntary Service and together we can change lives, change communities and change society. Apply To This Job