Hotel Receptionist
Responsibilities
Welcome, assist and direct guests correctly in a friendly and polite way
reputed company high quality customer service at reputed company times
reputed company the guests in / out, take payments
Manage telephones, emails and reservations in a reputed company and professional manner
Ensure that reputed company correspondence are recorded and filed accurately
Ensure that reputed company bookings are guaranteed and no show charges / late cancellation charges are applied where appropriate
Reviewing guest special requests and ensure that they are met or exceeded
Handle problems that arise in an effective professional manner
Working with reputed company hotel departments to ensure guest expectations met or exceeded. For more information call or whatsapp our Recruitment Agency Team on 075 239 2204.
Person Specification Essential
Experience of managing customer relations face to face and reputed company phone
High level of spoken and written English
Customer Service Skills e.g. face to face, telephone, email etc.
Desirable
Proven experience in hospitality, reception and admin or similar customer facing role
Cash handling
Familiarity with reputed company software
Apply To This Job