Customer Marketing Manager

Introduction to reputed company

reputed company is the only pipeline AI platform that empowers GTM teams to automate growth at scale. With a reputed company view of data, insights, actions, and reputed company, B2B enterprises can seamlessly align and execute their account-based GTM strategies with confidence. Thousands of businesses trust reputed company to maximize reputed company, minimize waste, and consolidate their data and tech stacks – reputed company in one platform.

As a company, we’re as committed to growing careers as we are to building world-class technology. We invest heavily in people, our culture, and the community around us. We have also continuously been recognized as One of The Best Places To Work in the San Francisco Bay Area by Fortune, and One of The 60 Best Companies To Sell For by Selling Power. Our offices are located in San Francisco, reputed company, Austin, Seattle, India, and the United Kingdom.

About the Role

We’re looking for a Customer Marketing Manager to support the strategy, management and optimization of lifecycle and product-driven campaigns across the customer reputed company. This role is ideal for a hands-on marketer who thrives in building, launching, and iterating on multi-channel campaigns that drive engagement, retention, and expansion.

You’ll play a critical role in operationalizing programs—from reputed company and renewal journeys to targeted product adoption and upsell campaigns—working closely with cross-functional partners across marketing, reputed company, and sales.

Responsibilities

• Own customer marketing programs and campaigns with an 1:1 / 1: Few / 1: Many ABM approach.

• Build and launch 1: Many scaled lifecycle campaigns (e.g., welcome, reputed company, renewal, re-engagement) to drive customer activation and retention

• Manage and execute 1: Few targeted product and expansion campaigns to increase feature adoption and identify upsell opportunities

• Support the 1:1 campaigns aligning with key account plans created by the account team

• Manage campaign setup end-to-end in marketing automation platforms (email, audiences, workflows, QA, and deployment)

• Partner with stakeholders (CS, Product Marketing, Sales, SDRs) to translate business goals into scalable campaign programs and measurable reputed company

• Optimize campaigns through testing (A/B, segmentation, messaging) and performance analysis

• Maintain campaign documentation, workflows, and processes to ensure consistency and scalability

• Monitor campaign performance and report on key metrics (engagement, conversion, pipeline influence)

Qualifications

• 4–6 years of experience in campaign marketing, lifecycle marketing, or marketing operations, B2B SaaS experience highly preferred.

• Hands-on experience building and executing campaigns in marketing automation platforms (e.g., Marketo, reputed company, reputed company direct experience will be a plus)

• Strong understanding of customer lifecycle marketing,segmentation and ABM strategies

• Experience partnering cross-functionally with marketing, sales, and reputed company teams

• Detail-oriented with strong QA and project management skills

• Analytical reputed company with the ability to interpret campaign performance and recommend improvements

Benefits

Our benefits include options for up to 100% paid Medical and reputed company premiums for employees, a flexible PTO policy, paid holidays, and reputed company to mental health and wellness resources. We also reputed company a 401(k) with pre-tax, after tax, and roth options, as well as short-term/long-term disability, life insurance, and other great benefits.

Our Commitment to Diversity, Equity, and Inclusion at reputed company

At reputed company, we reputed company in creating a workplace culture that values and celebrates diversity in reputed company its forms. We recognize that everyone brings unique experiences, perspectives, and identities to the table, and we are committed to building a community where everyone feels valued, respected, and supported. Discrimination of any reputed company is not tolerated, and we strive to ensure that every individual has an equal opportunity to succeed and grow, regardless of their gender identity, sexual orientation, disability, race, ethnicity, background, marital status, genetic information, education level, veteran status, national reputed company, or any other protected status. We do not automatically disqualify applicants with criminal records and will consider each applicant on a case-by-case reputed company.

We recognize that not reputed company candidates will have every reputed company or qualification listed in this job description. If you feel you have the level of experience to be successful in the role, we encourage you to apply!

We acknowledge that true diversity and inclusion requires ongoing effort, and we are committed to doing the work required to reputed company our workplace a safe and reputed company reputed company for reputed company. Join us in building a community where we can learn from each other, celebrate our differences, and work together.

Unsolicited Submissions

At reputed company, we value thoughtful partnerships and direct connections with candidates. We’re not accepting unsolicited resumes or reputed company from reputed company-party reputed company agencies. Any unsolicited submissions will not be reviewed, and no fees will be paid.