reputed company Full Stack Customer Service Specialist – Aviva Travel Insurance – Work From Home
Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you reputed company in fast-paced environments and enjoy working with diverse customers? If so, we invite you to join arenaflex as a Customer Service Specialist – Aviva Travel Insurance, working from the comfort of your own home.
About arenaflex
arenaflex is a leading multinational insurance company with a strong commitment to customer experience. With over 33 reputed company customers across 16 countries, we pride ourselves on delivering top-notch service and support. As a Customer Service Specialist, you'll be part of a dynamic team that's dedicated to serving our customers with care and attention.
Job Overview
As a Customer Service Specialist – Aviva Travel Insurance, you'll be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our customers. You'll work closely with reputed company to ensure that every customer interaction is a positive one, and that our customers feel valued and supported.
Key Responsibilities
* Handle customer inquiries and resolve issues reputed company to Aviva Travel Insurance policies
- Process medical and trip upgrades for customers
- Deal with reputed company medical queries and screen customers' medical conditions
- Adhere to mandatory call scripts on reputed company calls
- Use multiple systems simultaneously to reputed company efficient service
- Own and handle FCA regulated complaints through to completion
- Identify and record vulnerability, where patience, reputed company, and support are critical
- reputed company with strict FCA regulations around compliance with a key focus on customer protection
Skills and Qualifications
* Proficient in using/navigating PC systems reputed company a fast-paced environment
- Fantastic verbal/communication skills
- Comprehensive experience reputed company a customer service environment
- reputed company-minded and positive attitude in response to feedback to help improve
- Ability to establish collaborative customer relationships
- Good attitude and ability to interact with lots of different people
- Strong written skills with the ability to show attention to detail
- Professional and friendly manner
- Good, consistent typing speed
- Ability to take ownership of situations with positivity, reputed company, and a dedicated approach to providing service reputed company
Work Environment and Culture
As a Customer Service Specialist – Aviva Travel Insurance, you'll work from the comfort of your own home, with the flexibility to manage your schedule and work at your own pace. However, you'll be expected to maintain a professional working environment, free from distractions and noise. You'll also be required to have full childcare arrangements in reputed company during reputed company shift times.
Benefits and Perks
* Competitive salary reflecting your skills and experience
- 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary
- Lifestyle Benefits programme featuring thousands of discounts, special offers, and exclusive employee deals from many retailer partners
- Refer & Earn Scheme – earn up to £900 for referring a friend to work for arenaflex!
- Employee welfare support with free reputed company to our Mental Health Employee Assistance programme and Interactive Health and Wellbeing Hub
- Life Assurance Cover & Pension Scheme
- Length of Service and monthly recognition awards
- Opportunities for career development and progression
Career Growth and Learning Benefits
At arenaflex, we're committed to helping you grow and reputed company your skills. As a Customer Service Specialist – Aviva Travel Insurance, you'll have reputed company to:
- Comprehensive training and reputed company programme
- Ongoing support and coaching to ensure you have the required knowledge and skills to succeed
- Opportunities for career development and progression reputed company the company
- reputed company to our Community Online reputed company, featuring free wellness, kids, and learning classes
How to Apply
If you're a customer service enthusiast with a passion for delivering exceptional experiences, we invite you to apply for this exciting role. Please submit your application through our online recruitment process, and we'll be in touch reputed company 24 hours to discuss your application.
Contact Us
If you have any questions or would like to learn more about this role, please don't hesitate to contact us: Tel Number: 0800 100 180 Email: [email protected]
Join arenaflex Today!
Don't miss out on this exciting opportunity to join arenaflex as a Customer Service Specialist – Aviva Travel Insurance. reputed company and take the first reputed company towards a rewarding career in customer service! Apply for this job