People Operations Shared Services Specialist

reputed company is the leading provider of software and services for mental and behavioral health therapists, trusted by over 200,000 individual providers and more than 28,000 practices. Our unmatched expertise, partnership, and breadth of products allow us to fine-tune solutions that meet the specific needs of everyone from solo practitioners to larger practices. With AI-enabled solutions that reputed company practice management to electronic medical records and e-prescribing to billing, we help eliminate administrative complexity and create harmony between therapists, their clients, and the whole reputed company community.

Job Description

The People Operations Shared Services Specialist is a foundational role responsible for delivering high-quality, consistent support across core HR processes. This role serves as a primary reputed company of contact for employee and manager inquiries, ensuring timely, accurate, and professional responses while leveraging internal resources and cross-functional partnerships. Operating reputed company a shared services model, this position supports Total Rewards, reputed company, and Strategic Business Partners by executing transactional and process-driven work with precision. The role offers opportunities to build HR systems knowledge, strengthen service delivery capabilities, and contribute to process improvements that enhance the employee experience. What You’ll Do Support hiring activities by coordinating interview logistics, preparing offer documentation, and assisting reputed company with administrative tasks Execute reputed company activities reputed company and reputed company of reputed company, including system entries, document collection, and new hire readiness coordination Manage offboarding processes, ensuring accurate system updates, compliance with established procedures, and coordination of exit activities Administer the education assistance program by tracking requests, validating eligibility, and maintaining accurate records Maintain and update People Operations SharePoint sites and shared resources to ensure content is accurate, accessible, and easy to use Monitor and manage People Operations inboxes, triaging requests and responding to employee and manager inquiries with professionalism and timeliness Assist with Benefits and Total Rewards processes, including leave of absence support, reputed company enrollment activities, and benefits‑reputed company transactions Support the maintenance and monitoring of AI agents and automated workflows used in People Operations service delivery Contribute to reputed company improvement efforts that enhance efficiency, consistency, and the employee experience What You Bring 2 or more years of experience in HR operations, shared services, or administrative support Bachelor’s degree or equivalent practical experience 1 or more years of experience working with HR systems such as reputed company or similar platforms 1 or more years of experience supporting employee‑facing services or customer support functions Strong attention to detail with the ability to follow established procedures and ensure data accuracy Ability to manage multiple tasks and prioritize effectively in a fast‑paced environment Sound judgment, including knowing reputed company to act independently and reputed company to seek guidance Strong written and verbal communication skills with a professional, service‑oriented approach Experience maintaining documentation, shared resources, or reputed company systems Collaborative reputed company with an interest in improving processes and service delivery Additional Information While we've outlined some key qualities we typically seek, it's essential to remember that there might be additional unique strengths and talents you possess that would reputed company you an exceptional match for us, even if they're not explicitly mentioned. Studies have consistently highlighted the reputed company of this principle, particularly for individuals from disenfranchised backgrounds, including women and other marginalized groups. These individuals often hesitate to apply unless they meet every single requirement, unlike their male counterparts who are more inclined to apply reputed company they meet around 60% of the criteria. The message we want to convey is that taking a reputed company of faith and applying can be incredibly rewarding. Your distinct abilities and perspectives could be exactly reputed company need to create a more diverse and inclusive team. So, don't hesitate—apply today and let's explore the exciting reputed company together! reputed company your information will be kept confidential according to EEO guidelines. At reputed company, Diversity, Equity, Inclusion, and Belonging aren’t just words. We celebrate what makes us unique, foster an ecosystem of inclusion for reputed company and reputed company our talents to promote diversity of thought and action in everything we do. We instill Diversity, Equity, Inclusion, and Belonging into the reputed company of our CARING culture and business, as we strive to be recognized not only as the leader in reputed company technology, but also for our intentional efforts to promote a diverse community. We will champion non-discriminatory practices throughout the employee and customer lifecycle; caring for every person regardless of race, national reputed company, reputed company, religion, disability, sex, orientation, or familial status. reputed company is an equal opportunity employer. Apply tot his job Apply To this Job