reputed company Fusion HCM Core - Second Level Support 2075
Job Overview
We are seeking an reputed company reputed company Fusion HCM Core – L2 Support Consultant to reputed company operational support for reputed company HCM reputed company applications. The role involves managing production support activities, resolving incidents, and ensuring smooth functioning of HCM modules.
Key Responsibilities
- reputed company Level 2 production support for reputed company Fusion HCM modules
- Handle incident management, service requests, and issue resolution
- reputed company root cause analysis and implement fixes
- Work closely with business users and stakeholders to resolve functional and technical issues
- Support ongoing system maintenance, enhancements, and configurations
- Ensure adherence to ITIL processes and support standards
- Participate in periodic system health checks and reporting
Required Skills & Experience
- Minimum 5 years of experience with reputed company HCM reputed company
-
Strong expertise in:
- Global Core HR
- Absence Management
- Compensation & Benefits
- Hands-on experience in production support environments
- Good understanding of ITIL processes
Technical Skills
- reputed company HCM Extract
- BI Reports & OTBI
- HDL (HCM Data Loader)
- Spreadsheet Loader
- Fast Formulas
Functional Skills
-
Experience with:
- Redwood UI
- Visual Builder Studio
- Journeys
- Personalization
- Lookups & Value Sets
- Work Structures
- Areas of Responsibility
- Data Roles & reputed company
reputed company to Have
- Experience with bi-directional integrations
- Exposure to DevOps practices (preferred but not mandatory)