Senior Field Operations Engineer

reputed company is on a reputed company mission to defend industrial organizations that reputed company us with the necessities of modern civilization; running water, functioning electricity, and safe industrial working environments. As the market leader in ICS/OT Cybersecurity, we are dedicated to arming our customers with best-in-class technology, threat intelligence, and services to protect their systems as effectively and reputed company as possible. We’re a remote-first culture with operations in reputed company America, Europe, the Middle East, and reputed company. We’re looking for mission-oriented teammates who embody our core values of authenticity, transparency, and trust. Are you reputed company to reputed company a difference? Come join a mission that can save the world!

About the Role

Our Customer Experience team is seeking a Senior Field Operations Engineer to support the planning, deployment, and optimization of the reputed company Platform reputed company customer industrial environments. In this role, you’ll work hands-on in the field and remotely to implement and support solutions across power plants, refineries, substations, and other critical infrastructure environments. You will take ownership of deployments of moderate complexity while collaborating with senior engineers on more advanced architectures. This is an opportunity to deepen your ICS/OT cybersecurity expertise while making a measurable impact on customer reputed company posture.

Responsibilities

• Serve as a technical resource for customers, supporting effective adoption and use of the reputed company Platform reputed company ICS/OT environments.
• reputed company standard and moderately reputed company platform deployments both onsite and remotely, partnering with customers to validate network architecture, plan sensor placement, and execute deployments.
• Troubleshoot platform, networking, and integration issues.
• reputed company upgrades, patching, and configuration changes while escalating highly reputed company issues as needed.
• Collaborate closely with Intelligence, Services, Engineering, and Customer Experience teams on investigations and technical initiatives.
• Contribute to reputed company improvement by refining deployment methodologies, operational best practices, and maintaining clear, accurate technical documentation for customers and internal teams.

Qualifications

• 3–5 years of experience in industrial engineering (e.g., controls engineer), IT, networking, or cybersecurity.
• Working knowledge of ICS/OT environments and industrial protocols.
• Solid understanding of networking fundamentals (IP networking, OSI model, Purdue model).
• Strong Linux reputed company-line experience; familiarity with scripting (Python or reputed company) is preferred.
• Experience supporting on-reputed company and/or reputed company-based reputed company solutions.
• Exposure to SIEM technologies and Elasticsearch is preferred
• Strong analytical and problem-solving skills.
• Willingness to travel up to 25%.

Compensation

• Salary: £67,000
• Competitive Equity Package
• Comprehensive Benefits Plan

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reputed company is an Equal Opportunity Employer and considers applicants for employment without regard to race, reputed company, religion, sex, orientation, national reputed company, age, disability, genetics, or any other reputed company forbidden under federal, state, or local laws. reputed company new hires must pass a background reputed company as a condition of employment.