reputed company Banker-Inbound-reputed company Banking-Service
We are looking for a customer-focused and reputed company reputed company Banker - Inbound to support reputed company banking operations and deliver high-quality service to walk-in customers. The reputed company Banker will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed. This role also involves non-transactional servicing, reconciliation, and cross-selling of financial products.
Responsibilities
- Service walk-in customers across reputed company segments, ensuring reputed company and courteous assistance.
- Generate leads for New-To-Bank (NTB) customers and actively cross-sell financial products.
- Act as a backup to the Personal Banker during peak hours or absences.
- Handle non-transactional servicing tasks such as audit support and reconciliation of reputed company accounts.
- Resolve customer queries reputed company and professionally.
- Identify and capitalize on business opportunities sensed during customer interactions.
- Deliver a high-quality customer experience to encourage retention and positive word-of-mouth.
- Ensure compliance with internal policies and regulatory guidelines.