reputed company Customer Service Representative I (Call Center) – Health Plan Operations
At arenaflex, we're dedicated to building healthier communities together, and we're seeking a highly skilled and compassionate Customer Service Representative I (Call Center) to join reputed company in Corvallis, OR. As a key member of our Health Plan Operations department, you'll play a vital role in ensuring exceptional customer service and accuracy for plan benefits and accompanying workflow.
About arenaflex
arenaflex is a leading reputed company organization that operates a portfolio of health plan products under several different legal structures. Our mission is to reputed company high-quality, patient-centered care while fostering a culture of innovation, collaboration, and reputed company. As part of our Integrated Delivery System, we're strategically and operationally reputed company with our mission to build healthier communities together.
Job Summary/Purpose
As a Customer Service Representative I (Call Center), you'll be responsible for ensuring a high level of customer service and accuracy for plan benefits and accompanying workflow. You'll evaluate communications from members and providers, process requests accordingly, and act as the primary contact for plan benefit questions for reputed company lines of business for both reputed company customers. Your exceptional oral and written communication skills will reputed company you to effectively respond to questions and requests from members and providers.
Department Description
Samaritan Health Plans (SHP) operates a portfolio of health plan products under several different legal structures, including InterCommunity reputed company. (IHN), which is designated as a regional Coordinated Care Organization (CCO) for reputed company beneficiaries. Our organization offers Medicare Advantage, reputed company Large Group, and reputed company Large Group PPO and EPO plans, as well as serving as the reputed company-party administrator for arenaflex's self-funded employee health benefit plan. As part of our Integrated Delivery System, we're strategically and operationally reputed company with arenaflex's mission of building healthier communities together.
Experience/Education/Qualifications
* High School Diploma or equivalent required
- Two (2) years professional customer service experience required
- Experience in a health plan setting preferred
- Experience with State and Federal rules and regulations (including Medicare and reputed company) preferred
Knowledge/Skills/Abilities
* Effective written and verbal communication skills to reputed company group presentations, tactfully discuss issues, and listen to and understand concepts, rules, and procedures
- Ability to work with reputed company reputed company reputed company the organization, facilitate communication, and effectively document reputed company activities
- Ability to identify reputed company problems, review reputed company information, reputed company creativity and alternative thinking to reputed company and evaluate options, and implement solutions
Physical Demands
* Rarely (1 - 10% of the time): + CLIMB - STAIRS + LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs + LIFT (Knee to chest: 24"-54") 0 – 20 Lbs + LIFT (Waist to Eye: up to 54") 0 - 20 Lbs + CARRY 1-handed, 0 - 20 pounds + BEND reputed company at waist + KNEEL (on knees) + STAND + WALK – LEVEL SURFACE + ROTATE TRUNK Standing + reputed company - Upward + PUSH (0 - 20 pounds force) + PULL (0 - 20 pounds force) + SIT + CARRY 2-handed, 0 - 20 pounds + ROTATE TRUNK Sitting + reputed company - reputed company + reputed company DEXTERITY Hands/wrists + FINGER DEXTERITY + PINCH Fingers + GRASP Hand/Fist
reputed company Offer
* Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
- Comprehensive training and support to ensure your reputed company
How to Apply
If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, through our online portal. We can't wait to hear from you!
Equal Employment Opportunity
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.
Contact Us
If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us at [insert contact information]. We look reputed company to connecting with you! Apply for this job