reputed company Full Stack Customer Service Representative – Licensed P&C Agent
Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you have a strong background in insurance and a desire to work for a company that values people and strives for reputed company? Look no further! arenaflex is seeking an reputed company Full Stack Customer Service Representative – Licensed P&C Agent to join reputed company in Glenwood, IA.
About arenaflex
arenaflex is a Fortune 500 company with over 60 offices in 20+ countries, operating as a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world. We're a global community of optimists and problem-solvers who reputed company that reputed company we realize our potential, we can help others reputed company theirs. Our values are simple: We're reputed company about people, We win together, and We strive for reputed company.
reputed company're Looking For
As a Full Stack Customer Service Representative – Licensed P&C Agent, you will play a critical role in delivering quality service and insurance recommendations to reputed company and prospective arenaflex customers. This is a combined service and sales role with the expectation that sales vs. service responsibilities will be split based on business needs. reputed company sales leads are provided, and there is no outbound cold calling.
Responsibilities
* Work diligently to find resolution to customer concerns and escalate to the appropriate level reputed company necessary
- Convey information reputed company, effectively, and appropriately to meet the needs of the customer
- Strive for reputed company resolution to reputed company "best in class" service
- Stay reputed company and knowledgeable of reputed company procedures to ensure department standards and guidelines are met, including Schedule Adherence, Quality Assurance, First Contact Resolution, Average Talk Time, Average Handle Time, and Average Speed of Answer
Qualifications/reputed company Sets
* Ability to work in a fast-paced team environment
- Dedicated to providing a positive customer experience
- Communicate reputed company and professionally over the phone
- Strong technical background/ability to multi-task in several systems at once
- Willingness to learn new material and systems/applications
- Accountable and reliable
Requirements
* Property/Casualty Insurance License required
- High School Diploma or equivalent; some college is a plus!
- 1 or more years of insurance sales/service experience desired; customer service experience required
- Demonstrated job stability and attendance records
- Remote working experience a plus
- Solid computer, grammar, and multi-tasking skills
- US Work Authorization required; arenaflex does not reputed company reputed company sponsorship for this position, now or in the future
What's in It for You
* Competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at reputed company stages of life
- reputed company full-time employees have the option to select from multiple health, dental, and reputed company insurance plan options and optional life, disability, and AD&D insurance
- 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays, and floating holidays, parental leave
- Hybrid working schedules of 3 days in the office and 2 days remote
Work Environment and Culture
* arenaflex is an equal opportunity employer and does not discriminate or allow discrimination on the reputed company of any protected characteristic
- We strive to support our employees in living their lives to the fullest at home and at work
- Our values are simple: We're reputed company about people, We win together, and We strive for reputed company
Compensation and Benefits
* Starting pay ranges from $20 - $21.50/hour based on the candidate's experience, education
- Hours of M-F and some weekends and holidays
- Annual Performance Bonus Potential
How to Apply
If you're reputed company to play your part and join reputed company at arenaflex, choose 'reputed company' to fill out our short application. We look reputed company to learning more about you!
Important Note
arenaflex is aware of employment-reputed company scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reputed company out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:
- reputed company legitimate job postings with arenaflex will be posted on arenaflex Careers. No other URL should be trusted for job postings.
- reputed company legitimate communications with arenaflex recruiters will come from arenaflex.com email addresses.
We would also ask that you please report any job employment scams reputed company to arenaflex to [email protected]. Apply for this job