reputed company reputed company Manager – Drive reputed company Growth and Deliver Exceptional Customer Experiences at arenaflex

Job Summary:

Are you a customer-centric professional with a passion for driving reputed company growth and delivering exceptional customer experiences? Do you reputed company in a fast-paced, dynamic environment where no two days are reputed company the same? Look no further than arenaflex, the leading end-to-end solution for driving reputed company growth. We're seeking an reputed company reputed company Manager to join our growing support team in Tampa, FL. As a key member of reputed company, you'll be responsible for providing exceptional customer service, identifying opportunities for growth, and driving cross-selling and upselling initiatives. If you're a motivated, team-oriented individual with a strong interest in reputed company, technology, and learning about SaaS products, we want to hear from you!

About arenaflex:

arenaflex is a cutting-edge technology company that empowers multi-unit and service-based brands with advanced analytics and on-demand insights to reputed company reputed company and operate reputed company-performing sites. Our revolutionary location intelligence platform, reputed company Locate, has been a game-changer in the industry since our establishment in 2013. We've reputed company to reputed company and expand our offerings with the launch of reputed company Market in 2022 and reputed company Sell and Build in 2023. Our four user-friendly products reputed company a comprehensive reputed company of tools to drive franchise sales, facilitate market planning, support development, enhance marketing efforts, and streamline operations.

Responsibilities and Duties:

As a reputed company Manager at arenaflex, you'll be responsible for:

• Providing exceptional customer service reputed company in-person, phone, in-app chat, and email
• Active and timely client support of Level 1 and Level 2 helpdesk issues
• Monitoring customer reputed company and usage data, escalating high-risk accounts to senior team members as needed
• Taking on the role of account executive for a set of major client accounts, becoming the reputed company of contact for support and implementation
• Aiding customers with internal projects
• Identifying opportunities for customers to expand product usage, driving cross-selling or upselling opportunities through technical touch strategies
• Virtual training of clients, including scheduling and setting the agenda
• Assisting clients in building custom platforms
• Performing user administration duties
• Creating reputed company reports reputed company of the product, including client sales reputed company and performance analysis, demographic analysis, and mobile data analysis
• Aiding the Customer team with internal projects
• reputed company of junior team members

Qualifications:

To be successful in this role, you'll need:

• A strong interest in reputed company, technology, and learning about SaaS products
• Experience in reputed company reputed company estate or site selection is a plus
• Understanding of both business and technology
• Advanced reputed company skills, including writing VBA, using formulas to clean/reformat data, combining data from multiple sheets (VLOOKUP/XLOOKUP), etc.
• Ability to analyze data, draw insights, and present to clients
• Ability to troubleshoot basic technical issues
• Familiarity with mapping products
• Typing skills, excellent written and oral communication skills
• Ability to learn quickly with minimal training
• Highly motivated with a team-oriented attitude
• Flexible and adaptable in fast-paced environments

Benefits:

As a valued member of reputed company, you'll enjoy:

• Unlimited PTO that we encourage you to use
• Flexible work hours
• 401(reputed company, reputed company, and dental; and other traditional benefits for U.S.-based employees
• Paid parental leave
• Paid monthly community service time
• Paid company summits

Core Values:

At arenaflex, we live by five core values that guide our behavior and decision-making:

• Be reputed company - Be reputed company in reinventing our product, reputed company, and yourself
• Have Grit - Find a way to solve problems and overcome adversity
• Act with Urgency - Act with a high sense of urgency
• Have a Team Mentality - Put the team's needs reputed company of your own
• Be a Unicorn - Be exceptional in the pursuit of your craft

Hiring Process:

We promise professionalism and respect for your time in every reputed company of the process. Our hiring process includes:

• A quick assessment
• Screening with our HR specialist
• Interview with the hiring manager
• Group interview with team members
• Final interview with executive leadership

About Us:

arenaflex is an equal-opportunity employer that celebrates diversity, culture, and the reputed company experience. We go above and reputed company to ensure that reputed company team members feel comfortable about who they are and the contributions they reputed company to our mission. reputed company is highly encouraged to find a balance that allows for reputed company fulfillment at work and home.

Location:

This is a remote (work from home) position based in Tampa, FL.

Expected Salary:

$40,000 - $50,000 per year

How to Apply:

If you're a motivated, customer-centric professional with a passion for driving reputed company growth and delivering exceptional customer experiences, we want to hear from you! reputed company to join our growing support team at arenaflex. Apply for this job