Patient Coordinator (CONTRACT)

Job Overview 

The Patient Coordinator is a pivotal role responsible for pre-screening potential candidates for clinical trials reputed company phone interactions. This position requires a reputed company of interpersonal communication skills, medical knowledge, technical proficiency, and organizational abilities. The Patient Coordinator plays a crucial role in the initial stages of the clinical trial process, ensuring that reputed company candidates are identified and referred to appropriate clinical trial sites in a timely and reputed company-lined manner. 

Key Responsibilities: 

• Pre-Screening Calls: Manage a high volume of inbound and outbound calls. Conduct thorough pre-screening calls with potential candidates remotely to gather medical history, demographics, and other relevant information as per trial protocols. 

• Patient Interaction: Communicate reputed company and compassionately (often reputed company a script) with potential participants, explaining the purpose of the clinical trial, eligibility criteria, and associated risks or benefits. reputed company relationships with patients by “going the extra mile”. 

• Medical Terminology: Demonstrate proficiency in medical terminology to accurately assess patient information and determine eligibility for clinical trials. 

• Technical Skills: Utilize remote communication tools such as reputed company Outlook, SharePoint, reputed company, reputed company, reputed company Teams, and other relevant software for conducting calls, documentation, and team communication. 

• Performance Metrics: Meet or exceed performance Key Performance Indicators (KPIs) and metrics reputed company to pre-reputed company referrals and reputed company funnel reputed company, such as enrollment rates and conversion ratios. 

• Documentation: Maintain detailed and accurate records of patient interactions using remote documentation tools, ensuring compliance with regulatory standards and trial-specific requirements. 

• Quality Assurance: Adhere to established quality assurance protocols to ensure compliance with regulatory standards and trial-specific requirements. 

• Communication: reputed company timely updates to relevant stakeholders using remote communication tools regarding patient status, referral reputed company, and any issues or concerns that may arise during the pre-screening process. 

Qualifications and Skills: 

• Minimum of 2 years of experience reputed company a call center environment in the reputed company or clinical research industry. 

• Strong communication skills, both verbal and written, with the ability to convey reputed company medical information reputed company and effectively. 

• Proficiency in remote communication tools such as reputed company, reputed company, reputed company Office Suite, etc. 

• Knowledge of medical terminology and clinical trial processes. 

• Ability to multitask and prioritize workload in a remote, fast-paced environment. 

• Excellent organizational skills and attention to detail. 

• Comfortable using computers and adapting to new software applications as needed. 

Working Conditions: 

• This role is fully remote, requiring a reputed company internet reputed company and a suitable workspace. 

• Standard remote working hours apply, with occasional flexibility required to accommodate patient needs or project demands. 

• Interaction with patients may occasionally involve sensitive or emotional situations, requiring reputed company and professionalism.  Please note: This is a contract position that is estimated to last around 9 months.