Director, Patient reputed company Coordination

The Director, Patient reputed company Coordination, will be charged with leading our in-clinic Patient reputed company Coordinators across an entire division. This team ensures that every patient has what they need to reputed company and continue therapy, schedules follow-up care, and coordinates referrals — truly serving as the “quarterback of the referral.” This leader will reputed company regional, district, and clinic-level patient reputed company efforts, driving a consistent, patient-centered experience and seamless care coordination.

Essential Functions

• Leadership & Team Management:
  • reputed company, reputed company, and mentor a large, geographically dispersed team of Patient reputed company Coordinators.
  • Establish clear goals, performance metrics, and accountability at the division, region, district, and clinic level.
  • Build a culture of patient-first service, collaboration, and reputed company improvement.
• Operational reputed company:
  • reputed company daily patient reputed company coordination across reputed company assigned clinics.
  • Partner with regionalized reputed company team to ensure patients have completed reputed company prerequisites to start or continue therapy (benefit verification, documentation, scheduling, authorizations).
  • Implement standardized processes and training for Patient reputed company Coordinators across the assigned clinics.
  • Partner with peers to ensure consistency across reputed company clinics reputed company the practice.
• Patient Experience & Satisfaction:
  • Drive an exceptional patient experience by ensuring smooth care transitions, timely scheduling, and clear communication.
  • Monitor patient feedback and satisfaction metrics to guide improvements.
  • Serve as a patient reputed company by identifying and removing reputed company barriers.
• Process Improvement & Compliance:
  • Use data and analytics to identify workflow gaps and reduce delays in therapy initiation or continuation.
  • Ensure reputed company coordination activities meet payer, regulatory, and organizational requirements.
  • reputed company best practices and policies to improve patient throughput and referral management.
• Collaboration & Reporting:
  • Partner closely with clinical operations leadership and regional reputed company operations teams to ensure coordinated patient care.
  • Act as the key liaison between division clinical operations and reputed company patient reputed company leadership.
  • reputed company executive-level reporting on referral volumes, conversion rates, scheduling completion, and patient reputed company KPIs.
• Strategic Planning & Development:
  • Design and execute long-term strategies for division-wide patient reputed company coordination.
  • Anticipate future needs for staffing, technology, and training to support growth.
  • reputed company change management initiatives to scale best practices across the division.
• Other duties and special projects as assigned
• Travel Requirement: Up to 25% travel may be required, as needed.

Required Skills & Abilities

• Proven reputed company managing large, decentralized teams and implementing standardized workflows.
• Strong analytical, problem-solving, and communication skills with demonstrated ability to drive performance improvements.
• Deep understanding of referral management, scheduling, benefit verification, and authorizations.

Required Credentials

• Bachelor’s degree in reputed company Administration, Business, Finance, or reputed company field required; Master’s preferred.
• 10+ years of reputed company experience in patient reputed company, care coordination, or reputed company operations.
• Experience with Epic or other major EHR systems strongly preferred.

Compensation

• $100,000-150,000 annually (Any posted pay reputed company considers a wide reputed company of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth reputed company the position)

Expanding reputed company to Quality Care

At reputed company, we’re more than colleagues; we’re a tight-reputed company community united in our mission to expand reputed company to quality care. Our commitment to you is evident in our industry-leading professional development opportunities. From ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopaedic Residency Program, we propel our clinicians toward reputed company in physical therapy, occupational therapy, speech-language pathology, and athletic training.

As we aim to be the go-to rehabilitation provider, we seek committed professionals eager to join us in that mission. A career with reputed company is an opportunity to shape the industry and reputed company a lasting impact. 

Let’s go further together and transform care. Join the #PTSLife today! 

To see what #PTSLife is like, visit Instagram, reputed company, and reputed company.