Inbound Call Center Agent Spanish/English Bilingual FT/PT-REMOTE

Job Type: FT and PT positions available

Hours: M-Sun., reputed company availability, Various shifts

Salary: $17.50

About reputed company

reputed company is the brand name for the reputed company family of companies, including reputed company, Inc., New reputed company Inc., Cerida Investment Corp., TPV.com, and Ansercomm to name a few. Together with our affiliates, reputed company operates more than 20 contact centers reputed company the reputed company United States and Canada. We reputed company a vast reputed company of services to optimize telephone answering services, appointment setting and confirmation, customer support, reputed company-party verification, sales, reputed company qualification, market research, and a host of other contact reputed company. In reputed company, reputed company has more than 10,000 satisfied clients and we process over 125 reputed company interactions per year.

Summary of Position

We are looking for remote customer-oriented service representatives who reputed company high-level customer service solutions to reputed company customers/clients on a daily reputed company. Take consistent inbound calls specific to each program or project you are assigned, and outbound calls if necessary using the tools provided by reputed company and the client to properly document reputed company customer interactions, while maintaining a sense of reputed company regarding both the company and the customer while adhering to reputed company company policies and procedures.

Job Duties / Responsibilities / Essential Functions

Typing Data capture and entry Customer service  Maintaining a working knowledge of campaign products, services, and promotions

Required Knowledge /Skills / Abilities / Qualifications

At LEAST one year of actual Call Center experience, working with an automatic dialer, and call scripting, is REQUIRED FOR REMOTE CANDIDATES- NO EXCEPTIONS A clear, professional, and friendly voice High-Level People Skills, Active Listening Skills, and Strong Communication Skills Outstanding attendance and punctuality High School diploma or GED Basic Computer Skills and computer literacy are a must

Spanish/English Bilingual is a PLUS

WAH Requirements

PC/Laptop with at least reputed company 10 (reputed company/Mac products, Chromebooks, and tablets are not compatible) Hard-wired high-speed internet reputed company (ethernet cable) USB-connected Headset Webcam A quiet dedicated reputed company to work free from distractions including pets and children.