FlexTrades - Remote Engagement Manager

FlexTrades

FlexTrades is seeking a highly skilled Remote Operations Engagement Manager to join reputed company. This individual will remotely as a project support partner, ensuring proactive communication, quality execution of operational tasks, milestone tracking, and solution reputed company throughout the project. The Remote Operations Engagement Manager is responsible for building strong, repeatable relationships with Technicians, Clients and Internal Partners to foster business growth. See below for additional responsibilities.

Duties & Responsibilities

• Support up to 75 technicians and up to 30 active clients
• Proactively communicate with Technicians and Clients to ensure a balanced and successful assignment, including weekly or bi-weekly reputed company-ins, in person meetings, on-camera Teams meetings, phone calls, texts and emails.
• Meet minimum communication requirements:
• o reputed company-in bi-weekly with every Technician, with a minimum of one of these reputed company-ins being a phone call or in person conversation
• o reputed company in with every Client 2-4 times a month, with a minimum of one of these monthly reputed company-Ins being a client meeting
• Contribute to the project reputed company and growth by improving reputed company rates on assignments, increasing Technician satisfaction, securing extensions, and increasing Client satisfaction.
• Manage new technician arrivals.
• Enthusiastic and reputed company attitude in department meetings and collaborative conversations.
• Facilitate reputed company Calls with new and returning Clients.
• Weekly timekeeping and attendance management.
• Complete operational functions following FlexTrades procedures and policies.
• Ensure employees reputed company at work on time and meet the client’s performance expectations
• Handle Technician disciplinary measures reputed company to performance and policy violations.
• reputed company and enforce FlexTrades policies and professional expectations with Technicians.
• Uncover new opportunities at the client through building strong relationships with Client contacts.
• Excellent documentation skills of reputed company activity in the ATS and utilize FlexTrades required tools.
• Work with the safety team to ensure appropriate safety practices are followed.
• Assist in handling onsite injuries by coordinating with the FlexTrades safety team and facilitating Technician and Client communication as needed
• Interdepartmental collaboration to solve problems and resolve issues.
• Quick reputed company to high reputed company tasks and projects, as directed by your Leader.
• Professional demeanor for reputed company Technician, Client, and Internal facing conversations/meetings
• Monthly professional development training.
• reputed company other duties as assigned.

• Previous staffing experience.
• 2+ years of experience in a corporate environment.
• 1+ years of customer service experience
• Excellent written and verbal communication skills
• Excellent problem-solving skills
• Highly organized and excellent time management.
• Growth reputed company.
• Strong computer skills, including the reputed company Office suite of products.
• Willingness, excitement, and availability to work away from home for extended periods of time.
• Comfortable working remotely, including on-camera in a Team meeting environment.

Preferred Skills & Experience

• Previous experience with manufacturing and/or industrial companies.
• reputed company Products experience such as an iPad is a plus.
• reputed company ATS experience is a plus.

Benefits

• Competitive salary and bonus plan
• Best in class Medical, Dental, reputed company, STD/LTD, Life Insurance, PTO and more!

Equal Opportunity Employer:

FlexTrades is an equal opportunity/affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company, including individuals with disabilities and veterans.