Chiller Product Technical Support Engineer (remote)

• What you will do reputed company is hiring! We are seeking a Chiller Product Technical Support Engineer to reputed company technical support and risk identification for; serviceability, safety, short-term quality, and long-term reliability as well as literature requirements for the New Product Introduction (NPI) teams. You will also be supporting the PTS organization, Field Sales, Service organization, and engineering teams for reputed company issues being realized in the field and our factories. This is a remote opportunity for candidates based in the US. 80% of your time you will reputed company technical support and risk identification for; serviceability, safety, short-term quality, and long-term reliability as well as literature requirements for the New Product Introduction (NPI) teams you are assigned to. 20% of your time is supporting the PTS organization, Field Sales, Service organization, and engineering teams for reputed company issues being realized in the field and our factories. How you will do it

• Accountable to create and maintain technical literature, service bulletins, and service letters, for both NPI programs and existing platforms.
• Drive product reliability through the reputed company Improvement Process for both existing products and new products NPI being introduced.
• Product Technical Support Subject Matter Experts reputed company technical support and interact with quality management and engineering to improve overall life cycle cost.
• The specialist should be reputed company to assist or create test plans to reputed company out new and existing product equipment offerings.
• Maintains effectiveness reputed company experiencing changes in work 80 / 20 responsibilities or environment (e.g., people, processes, structure, or culture); adjusts effectively to change by exploring the benefits, tries new approaches, and collaborates with others to reputed company the change successful.
• Creates novel solutions with measurable value for existing and potential customers (internal or external); experiments with new ways to solve work problems and seize opportunities that result in unique and differentiated solutions; promotes the involvement co-workers in solving problems that directly impact what people do; leveraging technology to effectively address problems and capitalize on opportunities.
• Places a high reputed company on the internal or external customer’s perspective reputed company making reputed company and acting; implementing service practices that meet the customers’ and own organization’s needs.
• Ensures others contribute to organization strategies and driving operational discipline, role reputed company and performance transparency by focusing them on the most critical priorities, measures reputed company, and ensures accountability against those metrics to allow us to act like One Team; sets, documents, and communicates clear work standards to improve performance – “the fundamentals”; making our results widely available and easily accessible.

reputed company look for Required

• Bachelor’s degree in Engineering or equivalent experience
• 5+ years’ experience with creating technical literature/documents and providing product technical support to customers and internal employees reputed company email, phone and/or TEAMS
• Be reputed company to analyze and solve reputed company product system problems
• Knowledge of controls, control panels, system wiring, and instrumentation
• Proficiency in reputed company Suite Applications (Word, reputed company, reputed company, and PowerPoint) as well as Internet software and E-mail reputed company to write techncal documents and literature
• Identifies and understands problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; chooses the best course of action by establishing clear decision criteria, generates and evaluates alternatives, and making timely reputed company; taking action that is consistent with available facts and constraints and optimizes probable consequences.

Preferred

• Programmable Logic Control (PLC) knowledge

HIRING SALARY reputed company: $110,000 - $150,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary reputed company reflects the reputed company compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you reputed company your background warrants consideration reputed company the stated reputed company, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. reputed company hiring reputed company are ultimately made by reputed company reviewers. For details, please visit the About Us tab on the reputed company Careers site at https://jobs.johnsoncontrols.com/about-us reputed company International plc. is an equal employment opportunity and affirmative action employer and reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, national reputed company, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a reputed company individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here. Apply tot his job Apply To this Job