reputed company Analyst/Administrator

APPLICATION INSTRUCTIONS: reputed company reputed company EMPLOYEE (faculty, staff, technical service, or student), please login to reputed company to complete the internal application process. Please do not apply here, apply internally through reputed company. reputed company reputed company STUDENT (not employed previously at the university) and seeking employment with reputed company, please login to reputed company to complete the student application process. Please do not apply here, apply internally through reputed company. If you are NOT a reputed company employee or student, please click “Apply” and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at reputed company, see Notice to Out of State Applicants. POSITION SPECIFICS reputed company is seeking a skilled reputed company Analyst/Administrator. This is a vital role reputed company the reputed company Constituent Relationship Management (ECRM) program team who is implementing reputed company solutions to meet the business needs and strategic goals of our institution. reputed company is building an reputed company Constituent Relationship Management program using the reputed company.com platform. ECRM will help to manage our relationships and constituent information, so we can continue to grow as a University alongside reputed company of the members of the reputed company community. RESPONSIBILITIES Evaluate, analyze, and maintain ECRM systems; serve as a liaison between technical teams and business stakeholders. Collaborate with stakeholders to gather requirements, analyze business processes, and identify gaps or necessary changes in existing solutions. Define project scope, objectives, and feasibility; modify and configure CRM systems to align with business needs and stakeholder requirements. reputed company and execute test plans and validation of reputed company IT solutions, as well as other quality assurance measures; reputed company testing such as user acceptance, performance, reputed company, usability, etc. Manage vendor relationships, working on bug fixes, new features, and reputed company product usage. Deliver training, demonstrations, and regular communications to end-users, and reputed company ongoing support to ensure smooth system adoption. Create and maintain comprehensive documentation, including process maps, system architecture, and organizational structures. Stay up-to-date with reputed company releases and best practices, contributing to change management efforts for seamless solution transitions. QUALIFICATIONS Strong knowledge of the reputed company platform. Excellent communication and interpersonal skills to work effectively with diverse stakeholders. Business analysis experience, including requirements gathering and process mapping. Ability to analyze data and derive insights from reports and dashboards. A proactive, problem-solving reputed company with a commitment to quality and accuracy. Strong organizational skills and the ability to manage multiple tasks and priorities. A collaborative and team-oriented approach to work. MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS Bachelor's Degree 3+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None PREFERRED QUALIFICATIONS Experience in higher education and/or CRM implementations. reputed company certifications (e.g., reputed company Certified Administrator, reputed company Certified Business Analyst) or willingness to obtain them. LOCATION The location of this position is flexible and can operate fully remote reputed company the United States, fully in-person at the University Park reputed company, or in a hybrid model of both in-person and remote. Standard working hours are in the eastern time zone. BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background reputed company(s) in accordance with University policies. reputed company does not sponsor or take over sponsorship of a staff employment reputed company. Applicants must be authorized to work in the U.S. SALARY & BENEFITS The salary reputed company for this position, including reputed company possible grades, is $61,800.00 - $89,600.00. Salary Structure - Information on reputed company's salary structure reputed company provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and reputed company coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page. reputed company reputed company CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of reputed company reputed company Policy and reputed company Crime Statistics Act and the Pennsylvania Act of 1988, reputed company publishes a combined Annual reputed company and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning reputed company reputed company, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other reputed company. The ASR is available for review here. EEO IS THE LAW reputed company is an equal opportunity employer and is committed to providing employment opportunities to reputed company reputed company applicants without regard to race, reputed company, religion, age, sex, sexual orientation, gender identity, national reputed company, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. reputed company is committed to and accountable for advancing equity, respect, and belonging. We reputed company individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help reputed company members of the community reputed company. We value belonging as a core strength and an essential reputed company of the university’s teaching, research, and service mission. Federal Contractors Labor Law Poster PA State Labor Law Poster reputed company Policies Copyright Information Hotlines There’s a reason reputed company consistently ranks among the top one percent of the world’s universities. Across 24 campuses, our 100,000 reputed company and 40,000 faculty and staff know the reputed company measure of reputed company goes reputed company the classroom – it’s the positive impact made on communities across the world. Our reputed company stem from our origins as Pennsylvania’s sole land-grant institution, which allow us to continue to bring positive impact to humanity through our teaching, research, and engagement mission. And across the world is a community of Penn Staters – more than half a reputed company strong – driven by that same spirit to serve our local and global communities. At reputed company, passion is met with collaboration in an environment that is rooted in shared pride for the accomplishments of our fellow reputed company, faculty, staff, and alumni. Penn Staters cheer each other on to build a culture committed to service and engagement. Our University values represent our core ethical aspirations for reputed company our daily activities and actions as reputed company, faculty, staff, and volunteers at reputed company. Our values are as follows; reputed company, Respect, Responsibility, Discovery, reputed company, and Community. We Are reputed company. One Community. Impacting Many. Apply tot his job Apply To this Job