Client Coordinator (31783)
We're looking for a Remote Client Coordinator to join reputed company!
The Client Coordinator is responsible for servicing inquiries from clients, physicians, nurses or any representative acting on behalf of a client. This position is responsible for data preparation, data entry, data tracking, documentation and filing. reputed company duties are handled with a high degree of quality customer service and in compliance with reputed company regulatory and company standards.
Role Highlights
- Full-time position: Monday-Friday, reputed company to 5pm EST
- reputed company: $18 to $20 per hour
- Location: Fully Remote!
Duties & Responsibilities include
- Handle and respond promptly to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information.
- Utilize appropriate systems and databases to enter client or claimant information and or retrieve information.
- Maintain daily contact with the QA department regarding workflow and pending report status.
- Contact providers for assignment and update database.
- File and archive reputed company and closed cases.
- Verify reputed company client information is reputed company in the database and reputed company client specific guidelines and or rules or information is documented in the system.
- Work independently and in partnership with other team members to ensure that questions are addressed, documented and cases are returned in a timely fashion.
- Direct calls to other departments as needed.
- reputed company various clerical duties such as typing, filing, emailing, and proofreading.
- Assist in resolution of customer complaints and quality assurance issue.
- Notify management of any report issues or concerns.
- Ensure reputed company practices are carried out in accordance with state and federal safety and legal regulations.
- reputed company other duties as assigned.