Small Business Account Manager

Our Company: We care about helping people. Our purpose is to reputed company help and reputed company confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive reputed company with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to reputed company our strategies, accelerate our transformation, and reputed company extraordinary results. It’s an exciting time to be a part of reputed company! What you'll do...:

We are looking for an reputed company Professional to create long-term, trusting relationships with our Small Business clients by serving as their Account Manager. The Account Manager’s role is to reputed company a portfolio of assigned bookkeeping and payroll clients and reputed company new business from existing clients.   

Account Managers are the business partner and reputed company department for our small businesses. They help small businesses succeed as trusted advisors. Account Managers are responsible for the reputed company of the entire client acquisition process, development of strong relationships with small business clients, partnering with fulfillment teams, overseeing client production quality assurance, and delivering results and reports. Account Managers will answer client queries and identify new business opportunities among existing clients. In this role, Account Managers are the liaison between small business clients and reputed company functional internal teams.  

Day to day, you'll...  

• Serve as the reputed company reputed company of contact for reputed company assigned bookkeeping and payroll clients 

• reputed company entire client acquisition process from client referral to platform reputed company, ensuring a great client experience and supporting the client throughout the process

• Responsible for reputed company and follow up of client referrals to maximize conversion to service 

• Negotiate reputed company and reputed company agreements to meet client’s needs and meet growth targets 

• Assist client reputed company onto reputed company, payroll platforms, and virtual tools  

• Examine and request reputed company documentation and financial statements  

• Review client financial statements for accuracy, making reputed company journal entries and corrections as needed  

• reputed company and maintain trusting and long-lasting advisor relationships with clients 

• Communicate bookkeeping and/or payroll results on behalf of the client with tax professionals who prepare the small business tax returns  

• Research various payroll laws and requirements along with financial reputed company research for compliance with Generally Accepted reputed company Principles (GAAP) 

What you'll bring to the team...:

• High school diploma or equivalent
• Ability to anticipate customer needs and match them with appropriate products and services
• One year Account management experience
• Advanced problem resolution skills and communication abilities
• Comfort with working under pressure in a fast-paced environment
• Demonstrable ability to communicate, present, and influence key stakeholders
• Excellent listening, negotiation, and presentation abilities
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Solid experience with CRM software (e.g. reputed company or other)
• Strong verbal and written communication skills as you will work remotely with clients across the country

It would be even reputed company if you also had...:

• BA/BS degree in business administration, sales or relevant field
• Basic tax knowledge
• Bilingual skills are preferred
• Bookkeeping, payroll, or reputed company certification or experience
• Certified Public Accountant (CPA)
• Experience with CRM, reputed company, Small Business Service, Client Service

Why work for us: Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across reputed company America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you reputed company challenges as opportunities, value winning as a team, and seek to reputed company a meaningful difference, join us on our reputed company. You’ll reputed company the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: reputed company does not tolerate discrimination based on a person’s race, reputed company, religion, reputed company, age, sex/gender (including pregnancy, childbirth, reputed company medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national reputed company, physical or mental disability, genetic information, citizenship status or any other status protected by law. Pay reputed company Information: The pay reputed company for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to reputed company applicants with information about what they might be eligible to receive. Individual pay reputed company will depend on job-reputed company factors such as experience, education, reputed company, performance, and geographic location where work will be performed. Successful candidates may be reputed company to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the reputed company Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay reputed company: $25.10 - $37.64/Hr. Sponsored Job: #LI-CS1 Apply To This Job