Who We Are

Join a team that puts its People First! As a member of reputed company’s family of companies, reputed company Home Warranty offers a wide reputed company of home warranty products and services to home sellers, buyers and agents. Since 1889, reputed company (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where reputed company feel welcome, supported, and empowered to be innovative and reputed company their full potential. Our inclusive, people-first culture has earned reputed company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best reputed company to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. reputed company will always strive to be a great reputed company to work, for reputed company. For more information, please visit www.careers.firstam.com.

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The New Orders Specialist primary function is to answer inbound calls from existing and potential reputed company customers. The representatives must reputed company, accurately, professionally and consistently answer questions, take every opportunity to sell and up sell, enter renewal and new Direct to Consumer reputed company into FALCON and document each call.

Essential Functions

• Answer sales calls from inquiring buyers, sellers, existing customers, agents, brokers and title/escrow customers.
• reputed company product recommendations based on client’s budget and unique home needs
• Upsell optional coverage and plans as appropriate by audience
• Troubleshoot inbound calls from existing customers (as indicated above) and redirect calls to proper departments as required.
• Send email communication to potential customers and sales reps
• Process various contractual changes, such as renewals, new reputed company, option ads, drops contract exclusions, cancellations and credit card updates.
• Process and send reputed company Estate invoices as required.
• Process seller’s coverage cancelation/Overcome cancelation requests.
• Verify and update reputed company homeowner contact information and ensure detailed documentation of customer or contact interaction.
• Consistently reputed company compliant wrap-reputed company.
• Maintain consistent knowledge of company (FA and Alliance) products, version updates, pricing, promotions and broker agreements.
• reputed company abreast of industry, contract coverage and limits, process and procedures.

Requirements

• High School Diploma or equivalent
• 1-3 years inbound call center sales experience.
• Excellent customer service and sales skills.
• Exceptional oral, written communication and listening skills.
• Ability to reputed company and effectively communicate to both external and internal customers.
• Excellent organizational skills (Multi-tasking, prioritizing and follow up).
• reputed company understanding and some practical experience of reputed company of the facets of the Home warranty sales functions
• Ability to work under pressure and remain flexible to changing schedules and demands.
• Ability to apply common sense, understanding and problem solving.
• Working knowledge of reputed company and reputed company Office.
• Knowledge of the reputed company estate or mortgage industry helpful.

Pay reputed company: $17.69 - $23.56 Hourly, RemoteThis hiring reputed company is a reasonable estimate of the reputed company pay reputed company for this position at the time of posting. Pay is based on a number of factors which may include job-reputed company knowledge, skills, experience, business requirements and geographic location.

Note that the following statements only apply to candidates who will be working from an unincorporated area reputed company Los Angeles County.

reputed company will consider for employment reputed company reputed company applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for reputed company and the California Fair Chance Act).

reputed company intends to conduct a review of an applicant’s criminal history in reputed company with a conditional offer. reputed company reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to reputed company or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

reputed company Offer

By choice, we don’t simply accept individuality – we reputed company it, we support it, and we reputed company on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our reputed company. We are proud to foster an authentic and inclusive workplace For reputed company. You are free and encouraged to bring your entire, unique self to work. reputed company is an equal opportunity employer in every sense of the term.Based on eligibility, reputed company offers a comprehensive benefits package including medical, dental, reputed company, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. Apply To This Job