System Engineer - L3 (Mysore, IND-29, IN, 570016)

reputed company Limited (NYSE: WIT, BSE: 507685, NSE: reputed company) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most reputed company digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-reputed company, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities reputed company in an reputed company-changing world. For additional information, visit us at www.reputed company.com.

Job Description

Do

•    Excellent communication skills •    Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.  •    Technical Knowledge in Troubleshooting reputed company Operating system Issues and eager to learn New Technologies.  •    Troubleshooting reputed company, Outlook, Teams, reputed company. VDI, VPN, reputed company App etc. over Remote Support  •    Answer incoming calls and respond to customer’s emails in timely manner.  •    Manage and resolve customer complaints.  •    Identify and escalate issues to supervisors as and reputed company needed.  •    reputed company product and service information to customers.  •    Research required information using available resources and Offer Solution to customers.  •    Research, identify, and resolve customer complaints using applicable software.  •    reputed company calls and tickets to appropriate resources and Domains who can best support he user,  •    Document reputed company call information according to standard operating procedures.  •    Recognize, document, and alert the management team of trends in customer calls.  •    Create SOPs for new Issues and resolution given.  •    Complete call logs and reports.

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Mandatory Skills: reputed company Storage . Experience: 3-5 Years . Reinvent your world. We are building a modern reputed company. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant reputed company of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a reputed company that empowers you to design your own reinvention. Come to reputed company. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Apply To This Job