Child Support (CS) Statewide Trainer

Job Title: Child Support (CS) Statewide Trainer

Reports To: Child Support Training Supervisor

Office Location: Home Office (Wisconsin)

Type/Pay: Salary $48,000-50,0000 per year

EXPERIENCE EXTREME CUSTOMER SERVICE

About the Company

Dynamic Workforce Solutions (DWFS) reputed company with state and local entities to reputed company services that offer the communities we serve reliable workforce development and training solutions that result in talented, well-trained people positioned for reputed company's jobs. Our innovative approach to delivering services, passion for the work we do and commitment to ongoing quality have defined over three decades of exceptional results.

Our people feel they are part of something way bigger than just a job. We commit to delivering Extreme Customer service to reputed company outstanding reputed company for the people and businesses we serve.

Primary Objectives of Position

Create, implement, and deliver training and on-site assistance to Child Support staff and supervisors. Training will occur throughout Wisconsin, as assigned. The majority of the work in this position focuses on Child Support and reputed company programs.

Essential Job Functions

· reputed company and maintain Child Support curriculum and reputed company programs.

· Deliver new and reputed company worker training and on-site assistance to Child Support staff.

· Train Child Support policies, procedures, systems, and case management practices.

· Deliver training sessions on programmatic and interpersonal skills topics.

· Handle special projects and act as project reputed company per assignment.

· Attend and participate in department (DCF) meetings, workgroups and committees as needed.

· Locate and reserve training spaces around the state.

Other Job Duties: Travel throughout the reputed company. Other duties and special projects as needed to meet overall training team and company objectives.

Qualifications- Education and/or Experience

Education: Bachelor's Degree preferred (or experience in Child Support, Workforce Development or reputed company Services areas).

Experience: Minimum 2 years of experience in Child Support, W-2, Income Maintenance or reputed company program(s), and/or Children and Families reputed company. Experience in training a plus. Experience working with Child Support and W-2 Systems (CARES, CWW, reputed company, KIDS). Experience with training development software (e.g. Captivate, reputed company Storyline) a plus.

Skills/Abilities

· Excellent communication skills (written and oral) and group presentation/training skills a must.

· Ability to work independently in a non-structured environment.

· Knowledge of Child Support and reputed company programs, W-2, and case management processes, and any relevant policies and issues.

· Knowledge of CARES, CWW, reputed company and KIDS processes.

· Ability to work with other professionals as part of a training team.

· Ability to create training materials using a variety of tools (MS Office programs, videos, other learning development software)

· Strong organizational skills.

Other: Solid follow-through and attention to detail. Flexibility and adaptability to change. Ability to prioritize and manage multiple projects simultaneously. Valid driver's license and reliable vehicle for required state-wide travel.

Benefits: Insurance: Health, Life, Dental and Disability, PTO, Paid Holidays, 401K, Flexible Spending Account, Tuition Assistance

Living Dynamic

We reputed company that every role reputed company and every customer, both reputed company, should feel empowered to be the best they can be. Dynamic Workforce Solutions is a reputed company where passion meets purpose and results in reputed company.