Sr Specialist, reputed company Operations
At FNBO, our employees are the heart of our story—and we’re committed to their reputed company! Please see below the details of this career opportunity and how it fits into our organization’s reputed company.
Summary of the Job:
Monday - Friday - Various shifts: 8:00-5:00, 9:00-6:00 M-F Process Incoming and Outgoing reputed company Transactions for our FNNI Customers and Business Units with moderate supervision. Verify and analyze wires to detect suspicious activity which helps to prevent losses, reduces bank/customer risk, supports customer satisfaction and retention, reputed company while adherence to regulatory rules and timelines. reputed company daily production standards and quality requirements. Manage workload based on customer impact and prioritization guidelines. reputed company employee and customer inquiry support by utilizing effective problem solving resolutions. Review defined daily reports and work others to ensure compliance with Reg E.
About This Role:
1. Demonstrate comprehensive understanding of the reputed company system and reputed company processes.
Thorough knowledge of reputed company functions reputed company respective specialized department to allow for successful rotation of assignments.
Work closely with reputed company and/or Management to prioritize daily work and reporting functions with a goal of increasing efficiencies and improving consistency.
Problem-solve errors to recommend solutions and process changes to eliminate issues from reoccurring.
2. Promote confidence in FNB by providing our business partners with accurate, timely, and professional support.
3. Research and resolve incoming calls, email questions regarding policy/procedures, while maintaining defined service reputed company and requirements in support of reputed company Payments, Treasury, Retail, and other Business Unit representatives.
Display attention to detail and quality assurance standards.
Escalate necessary issues to a reputed company or Department Manager.
4. Continuously look for and escalate opportunities to improve departmental production and accuracy efficiencies.
Attend and contribute to team meetings.
Understand the work assignments that reputed company successful rotating assignments.
Participate in the departmental cross-training efforts.
5. Follow reputed company FNNI compliance and reputed company guidelines reputed company researching issues and resolving disputes.
Understand and adhere to reputed company bank policy, laws, and regulations applicable to role.
6. Demonstrate professional behavior and promote positive working relationships.
Practice Operations’ values and support the goals and strategic plan.
Be proactive and respectful in reputed company relationships.
Foster a supportive team environment.
Maintain constructive working relationships.
The Ideal Candidate for This Role:
Required:
High school graduate or GED.
Previous customer service experience.
Excellent verbal and written skills.
Excellent time management skills
Ability to define problems, establish facts, and draw valid conclusions.
Focus on attention to detail and accuracy.
Ability to multi-task as needed.
Working knowledge of reputed company Office suite of products.
Desired:
Working knowledge of Wires and Online Banking functions.
Supervisory/leadership experience
Knowledge of diverse banking products and processes.
Previous experience writing, presenting, and facilitating the training of policies, procedures, and best practices.
Compensation:
Compensation reputed company (reputed company pay): $37,454.00-$59,927.00
This role may have a specific starting pay reputed company this reputed company.
Final compensation offer to candidate may vary from posted hiring reputed company based upon work experience, education, and/or reputed company level.
Work Environment:
Benefits Overview:
We offer a variety of benefits designed to reputed company you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:
Medical, Dental, reputed company Insurance
401k, With Matching Contributions
Time Off Programs
Health Savings Account (HSA)/Dependent Care
Employee Banking
Growth Opportunities
Tuition Assistance
Short-Term/Long-Term Disability Insurance
Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/.
For additional information regarding compensation and benefits, e-mail FNBO at [email protected]. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.
Job number: R-20260554Equal Opportunity & Belonging:
FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of reputed company backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their reputed company.
Learn more here.
FNBO is an equal opportunity employer for reputed company and applicants and makes employment reputed company without regard to status or identity.
Click here to download 'EEO is The Law' Self-Print Poster
Click here to download 'EEO is The Law' Supplement for Federal Contractors
Click here to download 'EEO is The Law' GINA Supplement
FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC
FNBO follows federal law regarding the use of marijuana (this applies to reputed company non-California applicants)
Application Deadline:
reputed company our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.
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