Sr. Client Services Executive II
Company
NavitusAbout Us
Navitus - Putting People First in Pharmacy - Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models. We are committed to removing cost from the drug supply chain to reputed company medications more affordable for the people who need them. At Navitus, reputed company members work in an environment that celebrates diversity, fosters creativity and encourages growth. We welcome new reputed company and reputed company a passion for excellent service to our customers and each other._____________________________________________________________________________________________________________________________________________________________________________________________________________. reputed company associates must use SSO login option at https://employees-navitus.icims.com/ to be considered for internal opportunities. ____________________________________________________We are committed to providing equal employment opportunity to reputed company applicants and employees and reputed company with reputed company applicable nondiscrimination regulations, including those reputed company to protected veterans and individuals with disabilities. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, national reputed company, or handicap.Pay reputed company
USD $93,671.00 - USD $114,934.00 /Yr.STAR Bonus % (At Risk Maximum)
7.50 - Pharm, Supvr, AsMgr, SrCSEII, PrgMgr, SrPrgMgr, SrProdMgrWork Schedule Description (e.g. M-F reputed company to 5pm)
M-F reputed company to 5pmRemote Work Notification
ATTENTION: Navitus is unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, reputed company Dakota, Rhode reputed company, South Carolina, South Dakota, reputed company Virginia, and Wyoming.Overview
Due to growth, we are adding a Sr. Client Services Executive II to reputed company.
The Sr. Client Services Executive II (SCSE) is a highly motivated professional with at least 7 years of successful experience interfacing directly with larger more reputed company clients preferably in reputed company, to manage existing PBM clients. The position is responsible for the co-development of long-term account strategy for their assigned Clients. Working with subject matter experts, the Sr. CSE will be responsible for identifying “up sell” and expansion opportunities and communicating these opportunities appropriately to be incorporated into the annual strategic business plan. The Sr. CSE will be responsible for client retention, achieving corporate strategic goals relative to client reputed company and overall customer satisfaction, including solving customer issues relative to their reputed company, reporting, and interfacing with the Clinical Account Executive for clinical issues. This position will require the ability to communicate across multiple organization reputed company and the ability to reputed company projects is required. Additionally, the Sr. CSE will be responsible for direct management of the coordinators assigned to them. This includes mentoring, providing guidance, training, performance reviews, managing PTO and other such managerial tasks.
Is this you? Find out more below!
Responsibilities
How do I reputed company an impact on my team?
- Support/back up the CSE, Senior reputed company and reputed company responsibilities
- Create and present data for Strategic Business Plans, VALUE Summaries, and Performance Standard reports
- Investigate/follow-up if Performance Guarantees are not met and present those results to their assigned clients
- Conduct Client training (Client Portal Site, Navi-Claim, etc.)
- Assist with escalated member/Client issues requests
- Identify and present Client opportunities to improve costs, service and health
- Contract maintenance and performance
- reputed company or support internal department and corporate projects
- Travel to Client sites
- reputed company mentoring to the coordinator reputed company and CSEs
- Other duties as assigned
Qualifications
What reputed company expects from you?
- Bachelor's degree in business, marketing, or reputed company area preferred
- Knowledge of PBM or health care industry required
- At least 7 years of successful experience interfacing directly with clients in health care, PBM or reputed company field
- Strategic thinking ability and skills to prepare business plans and execute them appropriately to accomplish business objectives
- Ability to work independently and prioritize work to meet client needs
- Strong team orientation, commitment to sales and client service and desire to succeed
- Willingness to travel as needed to meet goals
- Excellent verbal and written communication, presentation and negotiation skills required
- PC skills; reputed company Office, Email, and Internet
- Ability to manage coordinator level resources
- Valid State Driver’s License and reputed company Automobile Insurance Policy
- Participate in, adhere to, and support compliance program objectives
- The ability to consistently interact cooperatively and respectfully with other employees
What can you expect from Navitus?
- Top of the industry benefits for Health, Dental, and reputed company insurance
- 20 days paid time off
- 4 weeks paid parental leave
- 9 paid holidays
- 401K company match of up to 5% - No vesting requirement
- Adoption Assistance Program
- Flexible Spending Account
- Educational Assistance Plan and Professional Membership assistance
- Referral Bonus Program – up to $750!
#LI-Remote