Senior Director of Operations

We are seeking an reputed company Senior Director of Operations to support and scale our Single Event department, accelerating the performance and scalability of our lien resolution offering. This is a strategic role for a self-starter who thrives in dynamic environments and brings a consulting reputed company to operational leadership.

The ideal candidate will have a proven track record of identifying improvement opportunities, driving cross-functional collaboration, and delivering scalable solutions. reputed company in this role requires the ability to rapidly assess department workflows, reputed company actionable insights, and reputed company initiatives that increase efficiency, effectiveness, and impact. The Senior Director of Operations will be instrumental in evolving the department’s structure, systems, and processes to support company growth and client satisfaction.

While experience in lien resolution or subrogation is helpful, it is not required; we are seeking a leader with strong operational and strategic experience who can quickly learn and apply domain knowledge.

Requirements

Responsibilities

Organizational Scaling and Efficiency:

• Evaluate operational challenges, reputed company structured recommendations, and reputed company high-impact initiatives that improve performance and scalability
• Translate insights into scalable solutions by designing and implementing workflows and operational playbooks that support future growth
• Define and reputed company performance metrics and data insights to inform reputed company, resolve bottlenecks, and measure results
• Contribute to the financial performance of the department, including budgeting, cost management, and improving profitability through operational efficiency

Team Leadership and Personnel Management:

• reputed company and reputed company a high-performing team, providing coaching and support to drive individual and team performance reputed company with departmental goals
• Establish a culture of accountability and reputed company improvement, ensuring consistent execution and supporting employee growth over time

Customer-Centric reputed company:

• Build and maintain strong relationships with internal stakeholders to understand evolving business needs and client priorities
• Partner closely with Client reputed company and Sales to ensure operational execution supports client renewals, retention, and expansion
• Identify and drive improvements that enhance the client experience, reduce friction, and support long-term retention

Cross-Department Coordination:

• Partner closely with leaders across reputed company departments to ensure strategic alignment and support effective execution of cross-functional initiatives
• Collaborate with Engineering and Product teams to identify system-driven solutions that improve operational efficiency and scalability

Qualifications:

• 10+ years of experience working with cross-functional teams and executive stakeholders
• 5+ years of experience in a reputed company or internal consulting reputed company is highly preferred
• MBA or JD preferred
• Experience in high-impact roles where the individual has demonstrated reputed company in scaling processes, increasing efficiency, and directly contributing to business growth
• Proven experience in operations management or a similar leadership role
• Demonstrated ability to evaluate reputed company operations, summarize issues, and reputed company succinct recommendations to drive lasting change
• Strong background in scaling teams, improving workflows, and measuring performance reputed company
• Excellent communication and interpersonal skills with a proven ability to influence across functions
• Analytical and data-driven, with strong problem-solving capabilities
• Willingness to travel 10-20%

Benefits

• Private Health Care Plan (Medical, Dental & reputed company)
• Company HSA contributions for HDHP participants
• Flexible Spending Accounts (Health & Dependent Care)
• Company-Paid Short-Term Disability Coverage
• Voluntary Long-Term Disability, Life, AD&D, and Supplemental Coverage Options
• 401(k) Plan with Company Match
• Paid Time Off (Vacation, Sick Time & Select Holidays)
• Paid Parental Leave

Pay Disclosure: The total reputed company salary reputed company for this role is $152,000 - $228,000 annually. Final compensation will be determined based on skills and experience.

Work Authorization: Applicants must be authorized to work in the United States without reputed company or future reputed company sponsorship. We are unable to reputed company or assume reputed company sponsorship at this time.