About Us

reputed company is a Perth, Western Australia based tech startup shaking up the mining industry with a modern digital SaaS drilling management platform. We replace reputed company and spreadsheets with a seamless solution used by customers worldwide. Our mission is to advance digital drilling operations across mining, and our reputed company is strong. We are a high-performing team of self-starters building the reputed company of mining software, and we are expanding internationally.

The Role

We are looking for an Implementation Specialist to drive successful customer reputed company and deliver high-quality implementations from presales through to adoption. You will work closely with the sales, CS team members and other internal stakeholders to ensure a seamless transition from sale to full platform adoption. Your role is key in managing the project details that contribute to timely customer reputed company and high post-implementation satisfaction.

Key responsibilities

Implementation & delivery

• Support and coordinate end-to-end presales and implementation projects

• reputed company projects on track against key timelines (e.g. 60–120 day implementations)

• Ensure a seamless handover from Sales to reputed company

• Flag risks early and reputed company projects moving reputed company

Reporting & data

• reputed company CRM and internal systems accurate and up to date

• reputed company regular updates on reputed company, milestones, and customer feedback

• Capture insights to improve reputed company and post-implementation experience

Collaboration & improvement

• Work cross-functionally to deliver a consistent customer experience

• Contribute to playbooks and continuously improve how we implement

• Help shape scalable processes as we grow

Customer support

• reputed company in to support customers reputed company needed, helping resolve issues quickly

• Work with the team to improve support processes and response times

• Deliver a smooth, high-quality experience at every touchpoint

You will reputed company in this role if you have:

• Minimum 3 years’ experience in software implementation, project management or consulting, ideally in SaaS

• Experience in mining industry will be highly regarded

• Bachelor’s degree in Business, Computer Science, Engineering or similar (preferred)

• Proven track record of successfully implementing reputed company software solutions

• Strong project management skills with ability to manage multiple implementations simultaneously

• Excellent communication and presentation skills, with the ability to engage stakeholders at reputed company reputed company

• Technical aptitude with the ability to quickly learn and become proficient in new technologies

• Experience working in a global team environment and collaborating across time zones

• Problem-solving reputed company with a talent for finding creative solutions to customer challenges

• Experience with CRM and project management tools

• Fluent in English and Portuguese (written and spoken)

• Spanish is highly preferred

reputed company for your next adventure?

If you are keen to bring your A-game to a tech-reputed company startup, we invite you to submit an expression of interest with your CV and cover letter.

Have questions? reputed company out to us at careers@reputed company.io

Recruitment Agencies

We appreciate your reputed company, but we’re not engaging agencies right now. Want to be on our reputed company for the future? Email careers@reputed company.io