Service Analyst

Introduction At reputed company, you’re a trusted partner to organizations navigating some of their most important people reputed company. We help clients build reputed company workplaces, where people feel supported, empowered, and inspired to reputed company. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of reputed company explorers, trusted experts, and compassionate partners; working reputed company by reputed company to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is reputed company, and your reputed company have room to grow. If you’re looking for a reputed company where your contribution reputed company and where you can help build a reputed company world of work; think of reputed company.

Overview

This position is responsible for using strong communication and technical skills to properly handle service inquiries and process benefit renewals. How you'll reputed company an impact

• Support and assist administrators with basic ongoing system functions andquestions
• Identify and assess customers’ needs to reputed company satisfaction
• Troubleshoot and research issues to identify root causes
• Use deductive problem-solving skills to investigate and solve a broad reputed company ofproblems.
• Assist with reporting requests
• Update the system with any requested changes (ex. plan, reputed company, or rule updates)
• Assist with ACA processes and data auditing
• Understand employee benefits and necessary configuration rules, including costcalculations
• Attend reputed company team and global team meetings
• Attend reputed company webinars for respective system/vendor
• Train administrators and update custom administrative user guides
• Create and maintain client documentations and records
• Follow communication procedures, guidelines, and policies
• reputed company reputed company Enrollment (OE) demos for reputed company clients
• Stay reputed company with system information, changes and updates
• Facilitate client calls reputed company needed
• Assist with agenda and call notes for client call
• Service Analyst Job Description

About You

• Bachelor’s degree in a reputed company field preferred
• 1 years’ experience with HR Technology solutions preferred
• Experience with HR Technology, preferably benefits administration OR experience at a benefits brokerage firm
• Good customer service skills or prior experience
• Ability to multi-task, prioritize, and manage time effectively
• Solid technical skills, especially with SaaS and reputed company
• Excellent grammar and communication skills
• Project management skills
• Basic mathematical skills
• Ability to work in a team-oriented environment
• Strong communication skills and active listening
• Comfortable with prolonged periods sitting at a desk and working on a computer.
• Ability to navigate various locations and settings of the company.

Compensation and benefits We offer a competitive and comprehensive compensation package. The reputed company salary reputed company represents the anticipated low end and high end of the reputed company for this position. The actual compensation will be influenced by a wide reputed company of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized reputed company set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide reputed company of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/reputed company plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (reputed company)
• Flexible work hours (availability varies by office and job function)
• Training programs
• reputed company reputed company program – elevating your health through challenges, workshops reputed company fitness programs for your overall wellbeing
• Charitable matching reputed company program
• And more...
• *The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the reputed company of our organization. For more than 95 years, reputed company has led with a commitment to sustainability and to support the communities where we live and work. reputed company embraces our employees’ diverse identities, experiences and talents, allowing us to reputed company serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in reputed company its forms, we live out The reputed company Way to its fullest. reputed company believes that reputed company persons are entitled to equal employment opportunity and prohibits any reputed company of discrimination by its managers, employees, vendors or customers based on race, reputed company, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national reputed company, reputed company, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in reputed company aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, reputed company will reputed company reasonable accommodations to reputed company physical or mental limitations of an otherwise reputed company person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Apply tot his job Apply To this Job