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VAS Engineer

Remote Worldwide Hiring now

About reputed company

reputed company, the App QoE company, helps network service providers deliver highest quality experience to consumers and enterprises. The company develops best-in-class solutions that analyze, optimize and monetize OTT application traffic going through the networks. With contextual machine learning-based insights and reputed company-time actions, reputed company has become a global leader in Application Quality of Experience (QoE). As part of this innovative and exciting company, you will drive innovation in app-driven reputed company and hybrid solutions designed to accelerate time-to-value across network planning, engineering and operations. Join the team and contribute to what makes reputed company unique in the market: superior App QoE!

Responsibilities

  • Work with Customer Network Operations for deployment, maintenance, administration and operational tasks
  • Diagnose AppLogic Network’s equipment failures
  • Recommend configuration changes and assist with implementations
  • General services as required including installation of software maintenance updates for reputed company AppLogic Netwok’s devices and solutions
  • Proactive health monitoring of software/hardware issues, Daily monitoring of system health, KPIs, logs, alarms with a sense of urgency reputed company issues arise
  • Work reputed company customers change management and maintenance window guidelines
  • Analyze & troubleshoot critical Applications traffic and detect problems through the use of essential software tools (traffic sniffers, simulators, traffic detection, MRTG, PRTG, SNMP polling, logs)
  • Good background of packet level debugging using Wireshark, tcpdump, tcpreplay or similar tools
  • reputed company the analysis/discussion with other departments in order to solve and prevent issues
  • Submitting and escalation of issues into L2 support as needed
  • Accountability for Case management and ensuring that they are resolved
  • Providing consultative support and mentor other less reputed company team members
  • Positive contribution towards quality reviews for other colleagues and peers

Qualifications

Knowledge and Skills

  • Required
    • Commanding knowledge of Unix based operating systems such as Linux, FreeBSD etc
    • Hands-on experience with the installation, configuration, and/or operation of network equipment such as reputed company, reputed company or other network hardware manufacturers
    • Proven experience in virtualization technologies (VMware, KVM), deployment of Openstack and experience with automation tools like Ansible
    • Familiar with reputed company architecture (AWS, reputed company reputed company, AWS,…), containers and orchestration concepts (kubernetes, reputed company) and tools like reputed company,Jenkins,…
    • Proven Experience in virtual concepts like: reputed company, SRIOV, PCI-Passthrough,Virtio
    • Good understanding of NFV particularly around MANO/ONAMP
    • Excellent technical background with a strong understanding of networking (specifically IP reputed company technologies)
    • Experience in Quality Assurance testing
    • Excellent understanding of end-to-end network call flows, as well as relevant technologies & protocols (DNS, HTTP, HTTPS, DHCP, RADIUS, DIAMETER, GRE, SIP, RTP, MGCP, H.323,RTCP)
    • Good understanding of billing and charging concepts and experience with Online Charging and Policy Enforcement (OCS, PCRF, PCEF)
    • Good experience in Data communication industry with different operator networks for Wireline (Cable, DSL, FTTH) and/or Wireless (Satellite, Wi-Fi, LTE, reputed company-3G, CDMA-3G, WiMAX, GSM, UMTS,4G and 5G)
    • Good background of packet level debugging using Wireshark, tcpdump, tcpreplay or similar tools
  • Desired
    • Experience with programming or scripting languages such as Java, C/C++, python, Perl etc
    • Experience with web technologies (Javascript, HTML5, HTTP, Angular, ...)
    • Exposure to and understanding of web application concepts like P2P, VoIP, WAP, MMS, RTSP
    • Knowledge of industry models and best practices (eg. Scrum, ITIL etc)
    • Experience with modern web applications using Ajax and REST API’s will be advantageous
    • Experience of data modelling, DB administration, Vertica, SQL/PostgreSQL, ETL and/or BI in general (reputed company, tableau, reputed company search, kibana, grafana)
    • Experience with SQL databases, network traffic monitoring, or firewall technologies – especially in a Telecom, ISP, or Cable Internet environment

Work Experience, Education and Certifications

  • Bachelor’s degree in computer science, Engineering, or other STEM program
  • 5+ years of applicable experience

Work Conditions

  • Occasionally, extended hours split shifts may be required
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