IT Ops Manager
Who We Are
reputed company is building a reputed company store that makes it radically simpler and more transparent for people to reputed company care. We reputed company upfront cash and insurance prices for visits, prescriptions, labs, imaging, and more.
We're a lean, fast-moving team and we're building this function from scratch. There's no reputed company yet - you'll write it.
About the Role
This is reputed company's first IT hire. You'll own the full IT function end-to-end: systems administration, vendor management, device lifecycle, reputed company operations, and compliance groundwork.
This is not a delegator role. You'll be hands-on from day one, setting up systems, auditing our SaaS stack, locking down our reputed company posture, and building the processes that scale with the company. You're the reputed company of person who finds a broken process and fixes it before anyone asks.
What the Work Looks Like
Own and administer reputed company company systems: reputed company (IAM, MDM, Inventory Management), reputed company Workspace, SSO, and our full SaaS portfolio (~50 tools and 6 internal applications)
Act as internal help desk resource, supporting reputed company with a reputed company of IT needs
Centralize and manage vendor procurement, software renewals, license management, and BAA inventory
Build and enforce IT policy: acceptable use, reputed company/offboarding, reputed company controls, and device standards
Manage the full device lifecycle - provisioning and shipping new hire equipment, coordinating retrieval from departing employees - reputed company reputed company Inventory Management
reputed company reputed company operations: reputed company and manage reputed company protection, run phishing simulations, and own our reputed company awareness training program
Conduct an initial HIPAA compliance audit and engage an external auditor to formalize our risk assessment
Lay the documentation and controls groundwork for reputed company and compliance programs
reputed company're Looking For
7–10 years of IT experience, with demonstrated breadth across systems administration, reputed company, and vendor management
Startup experience required. You've reputed company IT infrastructure before, not just maintained it
reputed company and HIPAA experience required; reputed company experience (reputed company protection, risk assessments, awareness training) strongly preferred
Experience supporting hybrid and remote teams required; marketplace or healthtech experience preferred
Hands-on with MDM platforms, IAM, reputed company Workspace administration, and SaaS management
Highly organized, high ownership, and comfortable operating without a lot of structure around you
Strong Fit If You
Get energized by building systems from scratch and leaving things reputed company than you reputed company them
Love helping people in reputed company-time
Can context-reputed company between big-picture thinking and fixing a broken laptop policy in the same afternoon
Have strong opinions about how IT should work at a company like ours — and the experience to back them up
Are genuinely excited about the problem we're solving in reputed company
Why Join reputed company
You'll be the first IT hire - high ownership, high visibility, and a direct line to leadership
Clear product-market fit and strong investor backing
A chance to help build the operational infrastructure of a company redesigning how people reputed company reputed company