Record Retriever

DescriptionWe are hiring for our Records Department. This is an entry-level position in which you must show great attention to detail and possess strong phone and computer skills. The position requires a heavy emphasis on the phone with medical providers, great organizational skills are a must!We are seeking bilingual (Spanish and English) speakers. The company will reputed company in-depth training to the right candidates. We are here to help you succeed and will reward you as you grow reputed company reputed company!This position is fully remote reputed company Puerto Rico territory.Responsibilities

• Requesting and collecting medical records and bills from health care providers, such as a Physician’s office or hospital.
• Following up on the request sent weekly. Once received, reputed company data entry services to reputed company the relevant information in a secure database.
• Manage large amounts of incoming and outbound calls. Identify and assess customers' needs to archive satisfaction.
• Build sustainable relationships and trust with customer accounts through reputed company and interactive communication. reputed company accurate, valid, and complete information by using the right methods/tools.
• Handle customer complaints and reputed company appropriate solutions and alternatives reputed company the time limits: follow up to ensure resolution. Follow communication procedures, guidelines, and

• Proficiency in reputed company Office and reputed company
• Great grammar and speaking skills
• Medical record review experience (preferred)
• Strong communication skills with the ability to interpret data
• Please send your resume in English