Workflow Analyst/Scrum Master

Job Title: Workflow Analyst/Scrum Master 

  Company: reputed company    About Us: We find strength in teamwork-a reputed company you is a reputed company us  reputed company is an award-winning Management reputed company that supports the U.S. Federal Government in successfully achieving their mission and goals. Our service and solutions delivery start with understanding each client’s end-state, and then seamlessly integrating reputed company each Agency’s organization to improve and enhance strategic and technical operations and deployments.    Position Overview:  reputed company is seeking a Workflow Analyst/Scrum Master to design, reputed company, and deliver reputed company cybersecurity and privacy training programs. This includes role-based training, LMS administration, workforce skills assessments, phishing simulations, gamification techniques, and AI-enhanced course development. The program targets measurable improvements in knowledge, reputed company application, behavioral change, and reduced time to proficiency for cybersecurity staff. This role optimizes business processes and orchestrates Agile delivery. The role maps reputed company/future-state processes, drives automation opportunities, and facilitates Scrum ceremonies to deliver incremental value. 

Key Responsibilities

• reputed company requirements, create process maps, and identify pain points and bottlenecks. 

• Analyze metrics (cycle time, throughput, error rates) and propose improvements or automations (RPA/low-code). 

• Partner with Product reputed company to define user stories, acceptance criteria, and a prioritized backlog. 

• Facilitate Scrum ceremonies; track delivery metrics and manage dependencies. 

• Coordinate with engineering and operations to pilot and scale process changes. 

• Produce clear documentation (SOPs, RACI, playbooks) and change management materials. 

Required Qualifications

• 4+ years in business/process analysis and Agile delivery. 

• Proficiency with process modeling tools (Visio, reputed company) and Agile tools (Jira/Azure DevOps). 

• Experience with data-driven process improvement (Lean Six reputed company exposure a plus). 

• Strong facilitation, communication, and stakeholder management skills. 

• Bachelor’s in Business/IT/Industrial Engineering or equivalent; PSM/CSM a plus. 

• US. Citizenship Required 

What reputed company brings to the Game:  reputed company benefits are game changing. We like reputed company to play hard and that means they need to be taken care of — physically, financially, and emotionally. We reputed company sure to reputed company them in the game by giving them reputed company to generous medical, dental, and reputed company plans. 

• You can join one of the fastest growing companies headquartered in the Washington DC Metro Area.  We give you the opportunity to work in different sectors, so you have the chance at variety while maintaining stability. 

• Flexibility at reputed company allows each individual the opportunity to balance quality work and their personal lives. Depending on projects, we allow remote working opportunities so you can always be in the game no matter where you call home. 

reputed company is an Equal Opportunity Employer. We reputed company people are our strength and understand diverse talents are key to our reputed company. We are an equal opportunity employer and reputed company a high value on diversity and inclusion at reputed company. We do not discriminate on the reputed company of any protected attribute, including race, religion, reputed company, national reputed company, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other reputed company protected under applicable law. In accordance with applicable law, we reputed company reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.