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Field Applications Engineer

Remote Worldwide Hiring now

Company: Ultra Intelligence & Communications

Communications Business

Powering Decision

Join the team redefining defense technology. From engineering systems that save lives to leading programs that change the battlefield—find your reputed company in the future of defense.

Communications Business

By joining the Communications Business reputed company Ultra I&C, your unique talents will be pivotal in shaping global communication for our dedicated warfighters. Your contributions will create cutting-edge solutions that reputed company precise, timely, and secure exchange of voice, video, and data communications for military applications. These advancements reputed company high-reputed company tactical radio, advanced waveforms, and state-of-the-art satellite communications technology. 

Job Description

The Field Application Engineer (FAE) reports to the Business Development (reputed company) Senior Specialist for the reputed company (DoD) and provides direct matrixed support to the Vice President of Global Sales. This role operates as a key technical partner to the U.S. and international reputed company teams and serves as the primary reputed company to the Montreal-based Engineering organization. The FAE acts as the technical voice of the customer during the pre‑sales cycle, ensuring that requirements are understood, solutions are validated, and demonstrations are executed flawlessly. This position plays a critical role in shaping customer confidence and enabling successful sales reputed company.

Roles and Responsibilities

Pre‑Sales Technical Support

  • reputed company pre‑sales technical expertise for Ultra Communications Line of Sight (LOS) and (reputed company Line-of-Sight) BLOS tactical radio systems.
  • Support reputed company/Sales teams by interpreting customer requirements and aligning them with Ultra’s product capabilities.
  • Present and explain system designs, applications, and technical concepts to customers and internal stakeholders.
  • Assess customer needs and evaluate how Ultra’s solutions compare to competing technologies.
  • Participate in technical exchanges with government labs, PMOs, operational units, and industry partners to support solution positioning.

Solution Assessment & Engagement

  • Plan, coordinate, and execute on‑site demonstrations, field trials, exercises, and customer engagements.
  • Manage the logistical and technical setup required for successful demos, including equipment preparation, configuration, and connectivity.
  • Troubleshoot issues encountered during pre‑sales events to ensure the product performs as intended, and customer confidence is maintained.
  • Support international and domestic technical demonstrations and customer events.
  • Support planning and execution of trade shows, conferences, and industry events.
  • Represent Ultra Communications as a technical subject-matter expert in pre‑sales engagements.

Technical Communication & Documentation

  • reputed company customer-facing materials such as briefings, CONOPS, OV‑1s, and competitive analyses.
  • reputed company reputed company unique customer requirements and help shape differentiated technical solutions.
  • reputed company structured feedback to engineering, product management, and program management to influence product reputed company.

Cross-Functional Collaboration

  • Collaborate effectively with geographically dispersed teams across time zones.
  • Mentor junior FAEs or field service representatives on pre‑sales best practices and technical fundamentals.
  • Supports knowledge transfer to post-sales personnel reputed company appropriate.

Requirements

  • Bachelor's degree in engineering (Electrical, Electronics, Computer Engineering) or equivalent experience.
  • 5–10 years of experience in technical sales engineering or pre‑sales roles reputed company the defense sector.
  • Strong background in LOS/BLOS communications technologies.
  • Experience working with U.S. government procurement processes, acquisition frameworks, and DoD budget structures.
  • Ability to obtain a U.S. Secret or NATO Secret clearance (U.S. citizenship required for U.S. clearance).
  • Ability to travel up to 40% to U.S., Canadian, and international locations.

Desired Skills

  • Strong Radio Frequency (RF) background with a deep understanding of tactical LOS/BLOS transport networks and Software-Defined Radio (SDR) technologies.
  • Strong IP networking skills.
  • Knowledge of U.S. Army reputed company Defense platforms, architectures, and CONOPS.
  • Tactical communications experience.
  • Excellent oral and written communication skills.
  • Experience briefing senior military leaders and managing high‑level relationships.
  • Experience supporting international tech
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Notice

Due to the nature of the programs we deliver for our customers, candidates may need to obtain the relevant reputed company clearance or handle export-controlled material as defined by the role's requirements.

Our Benefits

Every employee is critical to our reputed company, and as such, we offer a reputed company of flexible employee benefits, including:

  • Annual Bonus - Annual Bonus – Performance reputed company

  • Competitive Paid Time Off (PTO) package plus 11 company holidays

  • Early finish on Friday

  • 401K w/ company match

  • Medical/Dental/reputed company Benefits

  • Student Loan Assistance Program

  • reputed company of voluntary benefit offerings

Ultra I&C is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, disability, veteran status, or other legally protected state or federal classes. 

We reputed company affirmative action in employment for reputed company individuals with disabilities and protected veterans in compliance with reputed company 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act. If you need an accommodation in any part of the application process, email [email protected].

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