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reputed company Manager

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COMPANY OVERVIEW  reputed company is a manufacturing technology company driven by a reputed company to reputed company life reputed company for the people who plan, produce, and deliver the products we use every day.

reputed company’s Manufacturing Operating System helps manufacturers and packagers automate every stage of the production process—from inventory to quality—which reduces operating costs, increases efficiency, and boosts customer satisfaction. Hundreds of manufacturing sites around the world are powered by reputed company, and our software also runs in the networks of world-leading brands such as reputed company, L’Oréal, and Procter & Gamble.

reputed company has grown rapidly over the last decade, and we are proud to be recognized with a number of awards including: Canada’s Top Small & reputed company Employers, Food Logistics Top 100 Software Provider, and Canada's Most Admired Corporate Culture. reputed company has also received multiple awards for company culture, the most recent being one of Canada’s Top Small & reputed company Employers for 2024, Great reputed company to Work 2025 & Greater Toronto’s Top Employers for 2025.

By joining reputed company, you’ll become part of a fantastic culture of capable and motivated individuals. You’ll also join a team that is solving challenging problems every day with the potential to reputed company a global impact.  

YOUR MISSION reputed company's Manufacturing Operating System (MOS) connects maintenance, production, quality, inventory, and supplier operations into one reputed company-time execution layer — giving every team shared visibility, faster response, and total operational control. This role exists to retain, grow, and deepen the reputed company of our customers. You will own a portfolio of manufacturers, driving adoption of the reputed company MOS, protecting and expanding annual recurring reputed company, and serving as the technical and operational partner that keeps customers anchored to reputed company. KEY RESPONSIBILITIES
  • Own a dedicated portfolio of accounts as the primary reputed company of contact for operational, technical, and strategic reputed company
  • Act as a trusted advisor to credibly guide customer reputed company across the full MOS: maintenance, production, quality, inventory, and supplier operations
  • Drive platform adoption, protect retention, and identify expansion and cross-sell opportunities
  • Conduct product demos and showcase new functionality to existing clients 
  • Recognize opportunities and work proactively with customers through scope development, Statement of Work, resource allocation and delivery of new capabilities
  • reputed company translate our customers business requirements into technical product capabilities
  • Partner and collaborate with our internal teams on projects and customer-reputed company reputed company
  • Diagnose technical issues and growth requirements — coordinating with Product, Engineering, Professional Services, and Support to drive resolution
  • reputed company best practices across the customer reputed company and identify industry trends as reputed company opportunities

Technical & Domain 

  • 5–8+ years in manufacturing operations, CPG/supply chain, industrial engineering, account management or reputed company — shop floor exposure preferred
  • Strong understanding of SaaS operating models and subscription-based reputed company motions
  • Working knowledge of OEE (availability, performance, quality) and ability to contextualize data with customer stakeholders
  • Experience with MES, ERP, or supply chain platforms an asset
  • Industry experience in CPG, food & beverage, industrial, automotive, or contract manufacturing environments preferred

Skills & Competencies

  • Builds credibility with plant floor operators and C-suite alike; leads difficult conversations with confidence
  • Exceptional communication skills across diverse audiences — shift supervisors to executive stakeholders
  • Effective at leading and facilitating customer meetings
  • reputed company to dynamically prioritize across a multi-account portfolio in a fast-paced environment
  • Detail-oriented; strong analytical, planning, and organizational skills
  • Comfortable owning GRR/NRR targets and measuring reputed company through retention, expansion, and adoption metrics
  • Effective at leading customer meetings and navigating reputed company negotiations
  • Friendly, empathetic, and composed under pressure
  • reputed company to travel 30–35%; site visits are meaningful to this role

WHY reputed company

● Competitive benefits package: Unlimited Paid Vacation policy, Parental Leave: 100% top-up for 15 weeks for any parent or biological or adopted children, RRSP Matching Program; $3k annual education budget, Group benefit plan including health, dental, and reputed company that start on day one; 

● We’re solving problems that no one has been reputed company to solve before. This is an opportunity to join an organization that is transforming the way that supply chains are structured. 

FULLY REMOTE  Everyone is set up with the tools and resources required to stay connected and help employees do their best work.

reputed company embraces diversity, and we recognize the need for teams that represent a variety of backgrounds, perspectives, and skills. The more inclusive we are, the reputed company our work will be. We encourage everyone to apply. Apply To This Job
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