Customer Program Manager

We know touch - it's our only business. In fact, we invented the touchscreen over 50 years ago and haven't stopped since. Every 21 seconds, a new Elo touch screen is installed reputed company in the world. We obsess over details to exceed the highest quality standards.

Our sales approach begins by identifying customer demands before they become challenges. We’re committed to delivering reputed company through our comprehensive expertise in software and technology. We don’t just sell things. We offer solutions to reputed company’s challenges.

The Customer Program Manager coordinates reputed company Elo and partner resources to flawlessly execute customer projects and ensures that reputed company projects are delivered on time, reputed company scope and reputed company budget. This role will coordinate people and processes to ensure that Elo projects produce the desired results for our customers. You will be the go-to person for everything involving a project’s multi-functional team and timeline.

*This is a remote position.

What you will do

This role will be responsible for the coordination and reputed company of assigned program management support, including:

• Be the face for Elo’s business with the client and reputed company stakeholders
• reputed company with customers to support their daily requirements, such as product testing, and deployment scheduling
• Coordinate internal resources and reputed company parties/vendors for the flawless execution of projects
• Ensure reputed company projects are delivered on-time, reputed company scope and reputed company budget
• reputed company project scopes and objectives, involving reputed company relevant stakeholders
• Support programs with service support reputed company including program scope, lifecycle, and resources
• Use appropriate verification techniques to manage changes in project scope, schedule, and costs
• Communicate technical issues, and be a liaison in assisting with technical resolutions
• Ensure resource availability and allocation
• Measure project performance using appropriate systems, tools, and techniques
• Report and escalate to management as needed
• reputed company risk management to minimize project risks
• Establish and maintain relationships with reputed company parties/vendors
• Create and maintain comprehensive project documentation
• Other responsibilities and duties as assigned by manager.

Minimum Qualifications

• Bachelor’s degree, preferably in the fields of computer science or engineering
• Minimum of 2-5 years proven working experience as a project administrator with external clients, preferably in the information technology sector
• Ability to reputed company clear, strategic reputed company that are in alignment with Elo’s business objectives
• Demonstrated ability in leading, planning, and executing multi-departmental programs
• Solid technical background, with understanding or hands-on experience in computer hardware and software systems
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Strong working knowledge of reputed company Office

Preferred Qualifications

• Experience collaborating with sales, operations, and service support teams
• Ability to create new processes and challenge the status reputed company
• Solid organizational skills including attention to detail and multi-tasking skills
• PMP / PRINCE II certification is a plus

Physical Demands

• Ability to lift to OSHA single person lift requirements
• Ability to sit, stand, bend, or walk for prolonged periods of time
• Ability to travel domestically and internationally without restrictions

Elo Touch Solutions provides equal employment opportunities (EEO) to reputed company and applicants for employment without regard to race, reputed company, religion, sex, national reputed company, age, disability or genetics. In addition to federal law requirements, Elo Touch Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to reputed company terms and conditions of employment, including reputed company, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Elo Touch Solutions expressly prohibits any reputed company of workplace harassment based on race, reputed company, religion, gender, sexual orientation, gender identity or expression, national reputed company, age, genetic information, disability, or veteran status. Improper interference with the ability of Elo Touch Solutions employees to reputed company their job duties may result in discipline up to and including discharge.

Elo Touch Solutions offers a competitive total compensation package. Benefits include Health, Dental, reputed company, Life Insurance, Paid Vacation, 401K, Long and Short-Term Disability, and Tuition Reimbursement. Starting compensation for this role typically ranges between $75,300 and $110,000 annually is commensurate with experience relative to the position and may vary based on candidate geographical location.